DoubleTree by Hilton Surabaya
Jl. Tunjungan 12
About This Property
Luxurious Accommodation
DoubleTree by Hilton Surabaya offers 4-star accommodation with stunning city views. Each room is equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can also enjoy the convenience of a 24-hour front desk and free WiFi throughout the property.
Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a variety of Chinese, Dutch, and Indonesian dishes. Special dietary needs are catered to with vegetarian, halal, and gluten-free options available upon request.
Family-Friendly Facilities
Families will love the kids' club, children's playground, and the opportunity to unwind at the outdoor swimming pool and sauna. With a prime location near popular attractions, DoubleTree by Hilton Surabaya is the perfect choice for your next getaway.
Why guests recommend it
Facilities & Services (97)
Available Rooms
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Guest reviews
Most recent
The Staff excellent, location also. I enjoy my stay.
👍 Liked
- • The Staff excellent, location also. I enjoy my stay.
👎 Disliked
- • Restaurant Service
Poor soundproofing
We booked one night here specifically to get a good night's sleep before a very early departure, but we ended up sleeping for only about an hour. Even though we were on one of the high floors, we could clearly hear the loud red traffic light signal all night. Then, just after 4:00 AM, the nearby mosque started the morning prayer so loudly that it woke us right up. The rooms are clearly not soundproofed. We wouldn't recommend staying here if you value your sleep. While the room was clean, the shower head wasn't. There was black mould on it.
👍 Liked
- • We booked one night here specifically to get a good night's sleep before a very early departure, but we ended up sleeping for only about an hour. Even though we were on one of the high floors, we could clearly hear the loud red traffic light signal all night. Then, just after 4:00 AM, the nearby mosque started the morning prayer so loudly that it woke us right up. The rooms are clearly not soundproofed. We wouldn't recommend staying here if you value your sleep. While the room was clean, the shower head wasn't. There was black mould on it.
Makan kitchen breakfast
Hotel location so strategic. View from room very incredible. And best of the best is breakfast. Many variation menu. Local and international too. So tasteful, me and my child are very satisfied. Then for Dila and Yugo thank you for your service, so kind and helpful 🙏🏻
👍 Liked
- • Hotel location so strategic. View from room very incredible. And best of the best is breakfast. Many variation menu. Local and international too. So tasteful, me and my child are very satisfied. Then for Dila and Yugo thank you for your service, so kind and helpful 🙏🏻
Good food and good hospitality
Greina The atmosphere is themed and cozy
👍 Liked
- • Greina The atmosphere is themed and cozy
Breakfast
Dilla and Reza The service is excellent and you can find many Asians, Indonesians, and Western foods here. Absolute recommend !!
👍 Liked
- • Dilla and Reza The service is excellent and you can find many Asians, Indonesians, and Western foods here. Absolute recommend !!
Highly recommended staycation place in the heart of Surabaya with comfortable room, nice pool and sauna facilities
Highly recommended staycation place in the heart of Surabaya with comfortable room, nice pool and sauna facilities, amazing Makan Kitchen and Executive Lounge experience. Thank you so much Ms Lintang for warm welcome and efficient check-in and welcome amenities, Ms Lidia for pre-arrival information, Mr Rinaldi Manurung for delivering welcome amenities, Ms Amel, Ms Calista, Mr Rafi for great services at Executive Lounge, Mr Kevin from gym and pool attendant, Mr Mahfud from Housekeeping team, Ms Michelle, Ms Marta, Ms Winda from Makan Kitchen team and to all Double Tree by Hilton Surabaya team for great services and hospitality.
👍 Liked
- • Highly recommended staycation place in the heart of Surabaya with comfortable room, nice pool and sauna facilities, amazing Makan Kitchen and Executive Lounge experience. Thank you so much Ms Lintang for warm welcome and efficient check-in and welcome amenities, Ms Lidia for pre-arrival information, Mr Rinaldi Manurung for delivering welcome amenities, Ms Amel, Ms Calista, Mr Rafi for great services at Executive Lounge, Mr Kevin from gym and pool attendant, Mr Mahfud from Housekeeping team, Ms Michelle, Ms Marta, Ms Winda from Makan Kitchen team and to all Double Tree by Hilton Surabaya team for great services and hospitality.
Best hotel in town
It’s a great stay. The hotel is grand and well managed Thanks Lintang and Miko for early check-in. Highly recommended
👍 Liked
- • It’s a great stay. The hotel is grand and well managed Thanks Lintang and Miko for early check-in. Highly recommended
fantastic
Fantastic stay! Thank you, Lintang, for the exceptional service and making our visit so memorable because she gave us a small cake for our anniversary!
👍 Liked
- • Fantastic stay! Thank you, Lintang, for the exceptional service and making our visit so memorable because she gave us a small cake for our anniversary!
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