Econo Lodge Houston Northwest - Cypress

Needs to have clean pillows & sheets!

My issue was that in the description of the booking it stated there was a gym AND more importantly that breakfast was included. There was no breakfast and there was no gym. I would have booked elsewhere if I had known that. I work out for health reasons while traveling and also like to stay at locations where I can have breakfast quickly before leaving.

This was a great stay for us! The front desk lady was so so helpful & sweet with giving us great ideas for restaurants to try. Clean rooms & larger fridges than most hotels have. I wish they either had thicker pillows or a few more on the bed to stack up.

Good motel

Clean rooms at a good price.

I was picking up a car that we bought! We park the car right in the front of the door of my room that was really nice i feel so secure! Comfortable bed clean plenty towels everything was good!

Front desk was not friendly! Room looked clean but smelled like wet mop. My daughter also found ants by the coffee machine. Other guest were noisy.

Not so good

The room was hot when we arrived. The refrigerator was not working too well. Bed was not comfortable neither where the pillows. We had to leave early due a report of a man with a gun hanging outside. I told the clerk that I know I was not going to be refunded that day since I was pass the checkout time. She got an attitude with me and said I didn’t hear you when I told her that yes I understood I wasn’t being refunded.

Awesome hotel !!!

Felt unsafe

Felt uncomfortable , guests were standing around the rail. And neighbor was blasting the music in their room at 4am in the morning.

The jacuzzi tub in our room was great!! Only thing - i tried to call the property several times day of arrival and 1st call was just answered "Hello?" My issue was not handled,was asked to call back in 5 min. When i did, i ended up having to call 5 times before anyone answered. But at that point, and while on property, service was great! Comforter had some stains and a burn hole but sheets were clean. Water temps and pressure were perfect.