Kempinski Hotel Cancun
Retorno del Rey, 36
About This Property
Luxurious Amenities and Services
This Kempinski Hotel Cancun is a paradise offering 2 outdoor swimming pools, a rejuvenating spa, and a pristine private beach. Indulge in modern rooms with top-notch entertainment systems and unwind in the Kempinski spa and Salon with a variety of massage therapies and body treatments.
Exquisite Dining Experience
Savor a culinary journey from traditional Asian delights at The Sushi Bar to Mediterranean flavors at Fantino. Enjoy indoor or outdoor dining with ocean views and sip on cocktails at the elegant Lobby Lounge.
Convenient Location and Transportation Services
Conveniently located just 20 minutes from Cancun International Airport, the hotel offers seamless airport transfers and easy access to nearby attractions like Aquaworld. Experience luxury and comfort at its finest at the Kempinski Hotel Cancun.
Why guests recommend it
Facilities & Services (98)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
Everything was perfect, the establishment as well as the facilities, the room and the attentive staff. The restaurants are of high quality, the food is very good.
👍 Liked
- • Everything was perfect, the establishment as well as the facilities, the room and the attentive staff. The restaurants are of high quality, the food is very good.
👎 Disliked
- • Negative points: I was expecting special attention given the number of days stayed (13 days) unfortunately I didn't get anything...
Comfort, safety, pleasant staff, slightly high value for money
Chose the Mexican breakfast option, very good - discovered a specialty. Safe location, well-maintained beach (but frequent noise and smell from maintenance vehicle)
👍 Liked
- • Chose the Mexican breakfast option, very good - discovered a specialty. Safe location, well-maintained beach (but frequent noise and smell from maintenance vehicle)
👎 Disliked
- • Pillow stained in one of the beds (before our use) No extractor fan in the bathroom Clogged shower water flow Dirt on the frame of the artwork in the toilet area of the bathroom Unable to obtain a detailed invoice for the stay as booked via Booking ☹️
👎 Disliked
- • The chairs on the balcony and the pool lounge chairs were not very comfortable. The TV didn’t work much of the time. It all felt a bit soulless
IT WAS GOOD, VERY ATTENTIVE AND FRIENDLY STAFF, SUPER EXPENSIVE BREAKFAST BUFFET RESTAURANT.
LOCATION
👍 Liked
- • LOCATION
👎 Disliked
- • VERY EXPENSIVE BREAKFAST BUFFET
Everything was fantastic! Highly recommend! It costs a little extra compared to other hotels but it's not even comparable! It's very worth staying there!!!
👍 Liked
- • Everything was fantastic! Highly recommend! It costs a little extra compared to other hotels but it's not even comparable! It's very worth staying there!!!
👎 Disliked
- • Nothing
5 Star in the Hotel Zone of Cancun
This was our 2nd stay at The Kempinski. If you want to feel like royalty, I highly suggest this hotel. It is beautiful inside and out. The beach is groomed multiple times a day. The food is exceptional and the staff is wonderful. The restaurants are extraordinary, and there are many options within walking distance as well.
👍 Liked
- • This was our 2nd stay at The Kempinski. If you want to feel like royalty, I highly suggest this hotel. It is beautiful inside and out. The beach is groomed multiple times a day. The food is exceptional and the staff is wonderful. The restaurants are extraordinary, and there are many options within walking distance as well.
Paradise!
Fantastic service at the beach. Jorge was spoiling us and making the best cocktails with his team. Paradise! An unforgettable experience! Thank you
👍 Liked
- • Fantastic service at the beach. Jorge was spoiling us and making the best cocktails with his team. Paradise! An unforgettable experience! Thank you
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