Kempinski Hotel Hangzhou
No. 66 Lishui Road, Gongshu District
About This Property
Luxurious Accommodation
Experience the epitome of luxury at Kempinski Hotel Hangzhou. Indulge in spacious non-smoking rooms equipped with modern amenities including air conditioning and a safety deposit box.
Wellness and Dining
Unwind at our indoor pool, sauna, and hot tub, or stay active at the fitness centre. Savor exquisite meals at our on-site restaurant.
Exceptional Services
From concierge assistance to currency exchange, our dedicated staff is committed to ensuring a seamless stay. Take advantage of our 24-hour front desk offering valuable tips in English and Chinese.
Ready to elevate your stay in Hangzhou? Book now at Kempinski Hotel Hangzhou.
Why guests recommend it
Facilities & Services (89)
Available Rooms
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Guest reviews
Most recent
👎 Disliked
- • they do not speak English
Quality of food in the breakfast
Hardware was modern in the room.
👍 Liked
- • Hardware was modern in the room.
👎 Disliked
- • Coffee shop service timings
Treat yourself to luxury at the Kempinski Hangzhou!
The location was just across from the Grand Canal and was easily accessible from the train station. The room was simply amazing, sleek, elegant, and ultra modern. The personnel was extremely courteous and professional. Breakfast was out of this world! I will go back for sure!
👍 Liked
- • The location was just across from the Grand Canal and was easily accessible from the train station. The room was simply amazing, sleek, elegant, and ultra modern. The personnel was extremely courteous and professional. Breakfast was out of this world! I will go back for sure!
👎 Disliked
- • Nothing!
Wonderful stay
The hotel is quite new and I had a wonderful time staying here. The property is quite new and the decor has a truly luxury feel. One of the highlights was the amazing bread shop downstairs—definitely worth a visit! I also want to give a huge thanks to Mark from the front office management team for being so helpful and welcoming. I will absolutely be staying here again on my next trip.
👍 Liked
- • The hotel is quite new and I had a wonderful time staying here. The property is quite new and the decor has a truly luxury feel. One of the highlights was the amazing bread shop downstairs—definitely worth a visit! I also want to give a huge thanks to Mark from the front office management team for being so helpful and welcoming. I will absolutely be staying here again on my next trip.
Exceptional stay
The hotel has a nice and grand atmosphere, and our interactions with staff were exceptional- all were very helpful, friendly, patient, and willing to go beyond their necessary duty. Breakfast was excellent and the view of the grand canal was very nice and soothing. It provides a calmer atmosphere than staying at west lake. There are also some malls nearby for shopping
👍 Liked
- • The hotel has a nice and grand atmosphere, and our interactions with staff were exceptional- all were very helpful, friendly, patient, and willing to go beyond their necessary duty. Breakfast was excellent and the view of the grand canal was very nice and soothing. It provides a calmer atmosphere than staying at west lake. There are also some malls nearby for shopping
Perfect blend of relaxation & convenience with helpful staff
Kempinski Hangzhou is a fantastic place to relax and unwind, whether you are here for business or just to enjoy some leisure time. Its excellent location means you can easily get to the nearby shopping centres and a variety of restaurants and cafes, so you will never feel stressed or bored. The area is lively but also peaceful, so you can unwind without having to travel far. The front desk staff are incredibly helpful and always there to lend a hand, making your stay as smooth and enjoyable as possible. Plus, you can enjoy a view of the UNESCO-listed Great Canal with lots of greenery from your room.
👍 Liked
- • Kempinski Hangzhou is a fantastic place to relax and unwind, whether you are here for business or just to enjoy some leisure time. Its excellent location means you can easily get to the nearby shopping centres and a variety of restaurants and cafes, so you will never feel stressed or bored. The area is lively but also peaceful, so you can unwind without having to travel far. The front desk staff are incredibly helpful and always there to lend a hand, making your stay as smooth and enjoyable as possible. Plus, you can enjoy a view of the UNESCO-listed Great Canal with lots of greenery from your room.
Best hotel in Hangzhou
A fantastic hotel! Would recommend this place for anyone travelling to Hangzhou. The rooms are so stylish and beautiful, as is the view. We loved the spa, sauna, gym and the buffet breakfast was amazing. The staff were incredibly kind and so helpful. It was my birthday and Mark and the team organised a beautiful cake and card which made our stay so special. The location is also fabulous. Perhaps it seems a little far away from the lake but I think it's the best location. The old streets and canals nearby are very interesting with great shops and cafes and lots of great spots to people watch away from the really busy areas. Would 100% recommend the hotel and we hope we will be back soon!
👍 Liked
- • A fantastic hotel! Would recommend this place for anyone travelling to Hangzhou. The rooms are so stylish and beautiful, as is the view. We loved the spa, sauna, gym and the buffet breakfast was amazing. The staff were incredibly kind and so helpful. It was my birthday and Mark and the team organised a beautiful cake and card which made our stay so special. The location is also fabulous. Perhaps it seems a little far away from the lake but I think it's the best location. The old streets and canals nearby are very interesting with great shops and cafes and lots of great spots to people watch away from the really busy areas. Would 100% recommend the hotel and we hope we will be back soon!
👎 Disliked
- • Nothing, the stay was perfect. A home away from home.
Everything as always perfect.
👍 Liked
- • Everything as always perfect.
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