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The Level at Melia Castilla

★★★★
Very Good

Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020

About This Property

Luxurious Amenities
Pamper yourself with onsite massages, body treatments, and facials. Enjoy the health club and seasonal outdoor pool for ultimate relaxation.

Dining and Entertainment
Indulge in delectable meals at L'Albufera Restaurant or opt for 24-hour room service. Unwind with a drink at the bar/lounge and enjoy snacks at the coffee shop/cafe.

Convenience and Connectivity
Benefit from amenities like complimentary WiFi, express check-in/out, and event facilities. Stay entertained with 32-inch LED TVs and stay connected with free internet access.

To book your stay at The Level at Melia Castilla and experience luxury in Madrid, reserve now!

Why guests recommend it

Excellent serviceFriendly staff

Facilities & Services (73)

Free breakfast
Express check-out
Fireplace in lobby
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi

Available Rooms

No rooms available for the selected dates

Guest reviews

9.0
Excellent
51 reviews

Most recent

JOSE ANTONIO
October 2, 2025
10.0
Excellent

Our hotel, the 'LEVEL' lounge, has been attended by the best the hotel has to offer, friendly and helpful always with a smile, it is one of the reasons to come back!!! As well as to the customer service staff, a recognition to all of them!

👍 Liked
  • Our hotel, the 'LEVEL' lounge, has been attended by the best the hotel has to offer, friendly and helpful always with a smile, it is one of the reasons to come back!!! As well as to the customer service staff, a recognition to all of them!
Jeff
April 23, 2025
10.0
Excellent

An excellent choice in every way. Will definitely stay here again when returning to Madrid.

👍 Liked
  • An excellent choice in every way. Will definitely stay here again when returning to Madrid.
Rafael
August 26, 2024
6.0
Pleasant

Remodeling the rooms is needed.

👍 Liked
  • Remodeling the rooms is needed.
David
May 11, 2024
10.0
Excellent

Excellent location, great rooms!

👍 Liked
  • Excellent location, great rooms!
Bernadette
April 22, 2024
10.0
Excellent

Everybody was nice and helpful.

👍 Liked
  • Everybody was nice and helpful.
Elizabeth
April 19, 2024
10.0
Excellent

Lovely hotel. Really nice staff. A bit far from the city center.

👍 Liked
  • Lovely hotel. Really nice staff. A bit far from the city center.
John
April 12, 2024
10.0
Excellent

The hotel's location is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.

👍 Liked
  • The hotel's location is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
March 10, 2024
10.0
Excellent

Great hotel. I would stay here again.

👍 Liked
  • Great hotel. I would stay here again.
Yousef
March 1, 2024
4.0
Fair

The check-in was easy and the hotel was decent overall except for one major issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of the room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15-minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.

👍 Liked
  • The check-in was easy and the hotel was decent overall except for one major issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of the room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15-minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
Angel
January 6, 2024
10.0
Excellent

The Level is the best hotel that I have been to. Very nice hotel.

👍 Liked
  • The Level is the best hotel that I have been to. Very nice hotel.

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