Metropole Urban Hotel
Agia Aikaterini Square, Heraklion, 71201
About This Property
Upscale Accommodations
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Enjoy modern conveniences like complimentary wireless internet access and satellite programming.
Dining and Drinks
Experience a variety of culinary options at the hotel, from a sit-down meal at the restaurant to quick snacks at the coffee shop/cafe. Don't forget to relax with your favorite drink at the bar/lounge after a long day of exploring the city.
Convenient Location
Located in the heart of Heraklion, the Metropole Urban Hotel is within walking distance of many popular attractions, ensuring you have easy access to explore the vibrant city. Plus, with the airport just a short drive away, your travels are made even more convenient.
Book your stay at Metropole Urban Hotel now for an unforgettable experience in Heraklion.
Why guests recommend it
Facilities & Services (10)
Available Rooms
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Guest reviews
Most recent
The staff was lovely and the area and location close to everything was very convenient
👍 Liked
- • The staff was lovely and the area and location close to everything was very convenient
A Wonderful Hotel in Every Way
The staff at reception was the best. Very welcoming. We will always be grateful for an early check in after arriving on the ferry. Our first day visiting this beautiful city would have been greatly diminished as we badly needed to rest. The hotel is perfect. Clean, attractive, quiet, and in a beautiful location. Loved the shower! So spacious. And breakfast was delightful. I was sorry to leave.
👍 Liked
- • The staff at reception was the best. Very welcoming. We will always be grateful for an early check in after arriving on the ferry. Our first day visiting this beautiful city would have been greatly diminished as we badly needed to rest. The hotel is perfect. Clean, attractive, quiet, and in a beautiful location. Loved the shower! So spacious. And breakfast was delightful. I was sorry to leave.
great location to walk to shopping, restaurants.
👍 Liked
- • great location to walk to shopping, restaurants.
Hotel website is inaccurate
The hotel website is inaccurate. There is no airport shuttle. We had assumed breakfast was included with our room rate. We were mistaken. We had also assumed the lights would function properly and that the shower would have a door. Of the 3 rooms we reserved for our group, one room had malfunctioning lighting in the bathroom and another room did not have a shower door. When we brought these items to the attention of hotel management our first day, we were told the maintenance person was on his way to the hotel and the shower door was on a boat from Athens. That was the same story for the 8 days we were there. It seems the hotel had no intention of fixing the faulty light switches in the bathroom or of replacing the shower door. I cannot recommend reserving the triple rooms as I do not believe the hotel will fix items they knew were broken prior to our arrival.
👍 Liked
- • The hotel website is inaccurate. There is no airport shuttle. We had assumed breakfast was included with our room rate. We were mistaken. We had also assumed the lights would function properly and that the shower would have a door. Of the 3 rooms we reserved for our group, one room had malfunctioning lighting in the bathroom and another room did not have a shower door. When we brought these items to the attention of hotel management our first day, we were told the maintenance person was on his way to the hotel and the shower door was on a boat from Athens. That was the same story for the 8 days we were there. It seems the hotel had no intention of fixing the faulty light switches in the bathroom or of replacing the shower door. I cannot recommend reserving the triple rooms as I do not believe the hotel will fix items they knew were broken prior to our arrival.
Great stay
Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
👍 Liked
- • Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
👍 Liked
- • Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Was unaware of the church bell and also a large boxing event with music playing late into the night
👍 Liked
- • Was unaware of the church bell and also a large boxing event with music playing late into the night
Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
👍 Liked
- • Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
Everything was good.
👍 Liked
- • Everything was good.
Five star experience
This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
👍 Liked
- • This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
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