Mandarin Oriental, Munich
Neuturmstrasse 1
About This Property
Luxurious Accommodations
Experience the perfect blend of Oriental elegance and German charm in the spacious rooms and suites at Mandarin Oriental, Munich. Enjoy top-notch amenities such as Samsung entertainment systems, a free minibar, and luxurious marble bathrooms stocked with high-quality toiletries.
Culinary Excellence
Indulge in a culinary journey at Matsuhisa, Munich, where celebrity chef Nobu Matsuhisa's Japanese-Peruvian creations await. The Lounge offers a relaxing ambiance for afternoon tea, cake specialties, and international cuisine for all-day dining.
Wellness and Recreation
Unwind in style at the hotel's terrace boasting a 360-degree city view, perfect for enjoying summer snacks and drinks. Rejuvenate body and mind at the Turkish steam bath, Finnish sauna, fully-equipped fitness center, and modern exercise room.
Book your stay at Mandarin Oriental, Munich now and elevate your Munich experience to unparalleled heights!
Why guests recommend it
Facilities & Services (111)
Available Rooms
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Guest reviews
Most recent
An unforgettable experience like a fictional world.
The most beautiful hotel, I love the details it's like a royalty hotel.
👍 Liked
- • The most beautiful hotel, I love the details it's like a royalty hotel.
👎 Disliked
- • Accessing the roof was a problem with a stroller.
I fall in love with Munich and this hotel was a crucial reason
Everything
👍 Liked
- • Everything
👎 Disliked
- • Nothing
It wasn’t just a hotel, it was a luxury home designed to keep you in Munich.
Absolutely everything
👍 Liked
- • Absolutely everything
👎 Disliked
- • Nothing
Service- poor
The first impression is fantastic, receptionist at the desk and welcome person are very friendly and professional. The receptionist even walk you to your room telling about the hotel facilities. Rooms are fine, old wooden floor, limited furniture, but this is OK for western Europe. Problems come later: (a) first they know that 3 people have checked in, but placed only 2 sets of towels, sleepers missing, dental kit is only one (again not a big deal really), but then we we asked to complete the sets in took us 5 hours to wait and double reminder at the reception desk. (b) if you request additional sofa bed, make sure they do it properly, in our case the bed was missing proper mattress, there was 30 sm gap between the bed and the wal and pillows would fall inside.. couldn't sleep a minute in 750euro room (c) housekeeping stuff hardly speak English, I've asked for one additional pillow, firts they brought 3 towels, then set off bath coats, then 4 huge pillows and 4 blankets (this was quick funny though) (d) my son called reception for food service (menu or someone to come to take a order), it took 45 minutes and one additional call until someone knocked the door.. Conclusion- outside the hotel really shines and some receptionists are top helpful, but inside - housekeeping segment is very week and requires improvement as well as communication between all departments
👍 Liked
- • The first impression is fantastic, receptionist at the desk and welcome person are very friendly and professional. The receptionist even walk you to your room telling about the hotel facilities. Rooms are fine, old wooden floor, limited furniture, but this is OK for western Europe. Problems come later: (a) first they know that 3 people have checked in, but placed only 2 sets of towels, sleepers missing, dental kit is only one (again not a big deal really), but then we we asked to complete the sets in took us 5 hours to wait and double reminder at the reception desk. (b) if you request additional sofa bed, make sure they do it properly, in our case the bed was missing proper mattress, there was 30 sm gap between the bed and the wal and pillows would fall inside.. couldn't sleep a minute in 750euro room (c) housekeeping stuff hardly speak English, I've asked for one additional pillow, firts they brought 3 towels, then set off bath coats, then 4 huge pillows and 4 blankets (this was quick funny though) (d) my son called reception for food service (menu or someone to come to take a order), it took 45 minutes and one additional call until someone knocked the door.. Conclusion- outside the hotel really shines and some receptionists are top helpful, but inside - housekeeping segment is very week and requires improvement as well as communication between all departments
Great stay in Munich
This hotel is in the heart of town and walkable to most attractions. The hotel itself is absolutely beautiful and the staff there is among the best ever experienced. They anticipate your every need and provide you with more support that you can expect. The price is hefty but if you’re willing to pay, it’s a great experience.
👍 Liked
- • This hotel is in the heart of town and walkable to most attractions. The hotel itself is absolutely beautiful and the staff there is among the best ever experienced. They anticipate your every need and provide you with more support that you can expect. The price is hefty but if you’re willing to pay, it’s a great experience.
Excellent hotel
We stayed here for our ten year anniversary trip to Munich and loved it. Service is exceptional. Anytime I called to request anything it arrived to our room in minutes. We loved that you can order room service from an iPad in the room rather than having to call. The staff assisted me with several anniversary surprises and did a great job. Rooms are spacious clean with excellent turn down service.
👍 Liked
- • We stayed here for our ten year anniversary trip to Munich and loved it. Service is exceptional. Anytime I called to request anything it arrived to our room in minutes. We loved that you can order room service from an iPad in the room rather than having to call. The staff assisted me with several anniversary surprises and did a great job. Rooms are spacious clean with excellent turn down service.
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