Boston Harbor Hotel

Excellent For People With Allergies Who Want An Amazing Experience

Excellent service! Excellent staff! Excellent for people with food allergies. The hotel went out of its way to ensure I got food that was safe for me to eat. And I was upgraded to their beautiful junior suite. Everything was perfect thanks to Jackie, Samuel, Adrien, Neil, Jenna, and Maggie, the chefs and all the front desk staff. The people mentioned went out of their way to ensure I could safely and they went out of their way to get me halal chicken and beef even with a night's notice. I was pampered in every possible way. The rooms were clean. It was perfect. I can't wait to stay at this property again. Now, this is what I call five star service!

Amazing experience Yeas the atmosphere are good

Amazing experience Yeas the atmosphere are good

I can do it all over again to have the best time of all.

I am going to this one again. I would want to have a lot of things in it. fdsa jfiehfuie hlfuiahlfuei hfueril hfueril lshfuri lhfueifhershufir eh.

Terrific hotel & amenities!

The staff here goes the extra mile. The front desk shows you vs tells you. The Sea Grille is terrific and the Dark Bar ambiance is perfect for a nightcap. The service staff sets an INCREDIBLE room. Harbor views. Business meeting space & breakouts are terrific. I highly recommend the Boston wharf hotel.

Do NOT use the Valet!

We stayed May 2- May 4, 2025-- May 3rd 2025, I came from Canada to Boston with my Mom and Aunt to see Mel Robbins. We decided to "treat" ourselves and stay at this luxury hotel. The day of our event I called the valet to bring my car up and for 40 minutes we just stood there outside the hotel waiting. Finally the manager brought us inside the front lobby to tell me my 5 day old vehicle had been crashed in their parking garage by the valet. I was instructed to go enjoy our event (Mel Robbins) and that my vehicle was "driveable" The valet had negligently driven my vehicle staight into the closed parking garage gate, took out a cement pole, and then slammed into the wall. I was devasted and stressed beyond words. Suffice it to say I did not enjoy our event as I was dealing with the damaged car. They did not offer to drive us in their hotel SUV, we had to get an UBER on our own dime. While at the event, security sent photos of my vehicle to me which was damaged beyond the limits of being able to drive it back to Canada. I asked for security footage, they claimed there was none but I find that hard to believe a luxury hotel would not have cameras everywhere. I also asked if the valet would be tested for drugs and alcohol and no answer was given to me. We needed to leave the next day and had to rent a vehicle and leave my vehicle behind. While back in Canada, it took over a week to hear from their insurance and then it was one massive stressful event trying to get them to appaise, fix and return my vehicle. I was treated as if I was the one who did the damage instead of the victim in all of this. Instead of replacing my 5 DAY old vehicle they repaired it with an extensive list of over $30,000 US in damages. I did not get my vehicle back until July 2025. The hotel also did not offer to comp our stay which is very surprising. They hire young inexpereinced people to valet the vehicles. Instead of spending money on experience professionals they let any teen with a license drive your vehicle. We trusted in them to have had someone carefully park our vehicle and that is definitely not we got. I am very dissappointed on how this was handled and how little the hotel seemed to care about what had occured.

The staff were courteous and attentive. The room was immaculate and comfortable, particularly the bed. The view was exceptional. The experience was very enjoyable .

Fantastic stay

Beautiful overnight stay for a concert on the city. Absolutely beautiful hotel with an incredible staff. Can't recommend enough.