Citizen Hotel

There’s cockroaches and rooms are not maintained floor loose tiles.

Pleasant

Pleasant

No daily home service and no fridged or hot water for coffee you need to ask the front desk for that first

Lufet

Awesome

The thi.ng I like about this property is so quite They don't have a microwave or electric kettle . They don't have even a complimentary coffee or tea

I like coz its spacious anyway. But there's no table in the room. No telephone. I dont like the front area.

For the price it’s ok

The street side of the hotel is noisy so ask for a room at the back, clean efficient

The biggest concern is that my room was infested with bed bugs. I didn’t realize it at first because all I saw were ants in the bed and all over the room. I believed I was being bitten by the ants, but on observation, I see that the bites fit the pattern for bed bugs. I do not recommend staying here for this reason alone. I suspect the ants where there to dine on the bedbugs However, there are other oddities with this room. There is no desk; no table, and no chair in the room. I’ve never stayed in a hotel anywhere in the world that was missing these very basic amenities Additionally, the hotel advertised that the room contained a safe. It did not.

Noisy room. Need an earplug to be able to sleep. I got a room with out a window on the first day. I. Ask for change of room, got it the following day. They dont automatically clean the rooms not unless the guest hang the

Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .