InterContinental Melbourne The Rialto by IHG
495 Collins Street
About This Property
Luxurious Amenities and Facilities
InterContinental Melbourne The Rialto offers a blend of history and luxury, boasting a rooftop pool, jacuzzi, and fitness facilities. Unwind with a cocktail at Bluestone Bar or explore Melbourne's hidden gems with the help of our experienced Concierge.
Upscale Room Features
Our rooms and suites provide the ultimate city escape with 24-hour in-room dining, free Wi-Fi, Chromecast streaming, and plush InterContinental Cloud Beds for a restful night's sleep. Upgrade to Club access for exclusive benefits like breakfast, afternoon tea, and evening canapes.
Prime Location and Dining Experiences
Situated in the Rialto Precinct on Collins St, our hotel is surrounded by renowned venues such as Botanica Wellness Spa, Ronnie's signature restaurant, and Alluvial Restaurant. Indulge in a culinary journey at Vue De Monde, just steps away in the Rialto tower.
Ready to experience luxury and history in the heart of Melbourne? Book your stay at InterContinental Melbourne The Rialto now.
Why guests recommend it
Facilities & Services (80)
Available Rooms
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Guest reviews
Most recent
Also an overcharge of $167.92 still to be sorted out.
The location
👍 Liked
- • The location
👎 Disliked
- • It was very dark. Also a special dinner I and planned was cancelled a week before. As the hotel stay was a no refund policy, we were forced to stay there, so it was very disappointing.
Easy, great service, comfortable and clean.
Room is quiet, clean. Pool is really nice.
👍 Liked
- • Room is quiet, clean. Pool is really nice.
Comfortable hotel in the centre
Room was very comfortable and well equipped but a little noisy with Collins Street outside
👍 Liked
- • Room was very comfortable and well equipped but a little noisy with Collins Street outside
👎 Disliked
- • Reception was slow and no help at the drop off point which became congested as people left their vehicles and went in to register. We saw some elderly people really struggling with their cases without any help from hotel staff
Satisfying
Very good location. Historic building
👍 Liked
- • Very good location. Historic building
The kind response of the front desk staff was wonderful, and they greeted us with many words when we went out. They responded promptly to shortages and sudden requests, which was very helpful. I think the breakfast and lounge are quite good, and the location is excellent, close to the South Bank station.
👍 Liked
- • The kind response of the front desk staff was wonderful, and they greeted us with many words when we went out. They responded promptly to shortages and sudden requests, which was very helpful. I think the breakfast and lounge are quite good, and the location is excellent, close to the South Bank station.
👎 Disliked
- • It's about housekeeping, and it's not bad. However, I was concerned about the inconsistency in replenishing amenities depending on the staff in charge.
History meets luxury
Lovely historic hotel in a fabulous location. From the moment we arrived at reception until checking out the staff were so friendly and helpful. This beautiful hotel was so relaxing for us and our room was just lovely. Located a short walk to Marvel stadium and crown casino it is well positioned. The bar was a nice place to spend an afternoon. My only complaint was that the heated pool was a bit too cold for me and since we judge hotels on their pools (our favourite relaxing activity) I was unable to go in. I could have tried the spa but it looked a bit dirty. Overall a lovely stay.
👍 Liked
- • Lovely historic hotel in a fabulous location. From the moment we arrived at reception until checking out the staff were so friendly and helpful. This beautiful hotel was so relaxing for us and our room was just lovely. Located a short walk to Marvel stadium and crown casino it is well positioned. The bar was a nice place to spend an afternoon. My only complaint was that the heated pool was a bit too cold for me and since we judge hotels on their pools (our favourite relaxing activity) I was unable to go in. I could have tried the spa but it looked a bit dirty. Overall a lovely stay.
Where is my refund? Would never stay again.
Staff at least attempted to address issues
👍 Liked
- • Staff at least attempted to address issues
👎 Disliked
- • Has 2 executive rooms. One room king bed was made up with single sheet across top of bed with mattress exposed. Mattress protector was manky. Quilt not in cover and stained like someone had urinated on it. Bed was remade and staff apologised. Promised $150 discount on $1400 room rate that had been prepaid. Told they couldn’t process directly had to be done via booking.com Never got the refund. Frankly even though bed was fixed still felt yuck to sleep in the bed. Unacceptable for price and quality of hotel.
First room was wet and second room had another guest's items
Stayed at the Rialto, the first room we were given had an extremely wet carpet the moment we entered the room - and because there was a part of the room that had tiling it created a big slip hazard. We were given another room to which we discovered had a bottle of champagne that was for another guest on the desk of the room.
👍 Liked
- • Stayed at the Rialto, the first room we were given had an extremely wet carpet the moment we entered the room - and because there was a part of the room that had tiling it created a big slip hazard. We were given another room to which we discovered had a bottle of champagne that was for another guest on the desk of the room.
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