Steigenberger Icon Frankfurter Hof
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE, 60311
About This Property
Spa and Recreation Facilities
Indulge in massages, body treatments, facials, and unwind at the 24-hour health club and sauna.
Dining and Beverage Options
Savor Japanese cuisine at ZUKAYA, enjoy snacks at the cafe, and have drinks at the bar/lounge. Room service available 24/7.
Event Spaces and Business Amenities
Benefit from a 24-hour business center, limo service, and extensive event spaces including a conference center.
Book now at Steigenberger Icon Frankfurter Hof for a luxurious stay in Frankfurt, steps away from top attractions.
Why guests recommend it
Facilities & Services (43)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
Staff make it
Lots of fluff talked about what makes 4 or 5 stars. For me staff add at least 2 stars. No point having great facilities and terrible staff. All staff here without exception are fantastic. Very friendly (big family) and very much professionally informal. Stayed 6 nights last week in a deluxe room which was clean, modern, spacious (especially the bathroom) and comfortable. An old historic building, but very well kept. Unlike many hotels that require coats of paint or have threadbare carpet not this place. Concierge fantastic and nothing is too much trouble. Breakfast has a good choice and all fresh. Best thing for us was the bar. Best hotel bar I have ever visited. Wood panelled, table service, freshly made cocktails, knowledgeable and friendly staff. Expensive yes, but you get what you pay for and it has a very relaxed atmosphere. Definitely the place to stay in Frankfurt.
👍 Liked
- • Lots of fluff talked about what makes 4 or 5 stars. For me staff add at least 2 stars. No point having great facilities and terrible staff. All staff here without exception are fantastic. Very friendly (big family) and very much professionally informal. Stayed 6 nights last week in a deluxe room which was clean, modern, spacious (especially the bathroom) and comfortable. An old historic building, but very well kept. Unlike many hotels that require coats of paint or have threadbare carpet not this place. Concierge fantastic and nothing is too much trouble. Breakfast has a good choice and all fresh. Best thing for us was the bar. Best hotel bar I have ever visited. Wood panelled, table service, freshly made cocktails, knowledgeable and friendly staff. Expensive yes, but you get what you pay for and it has a very relaxed atmosphere. Definitely the place to stay in Frankfurt.
Luxurious calm and central
Wonderful introduction to German hotel style in Frankfurt. Elegant, yet unpretentious. Fantastic central location. Spacious studio suite. Good if small gym.
👍 Liked
- • Wonderful introduction to German hotel style in Frankfurt. Elegant, yet unpretentious. Fantastic central location. Spacious studio suite. Good if small gym.
Wonderful Hotel!
This is a wonderful hotel at which we stayed for ten nights. We’d heard about the hotel before and were excited to spend time there. The physical hotel, and rooms, are wonderful. Very comfortable, clean and with very nice views. The hotel is also is very centrally located for both business and casual travelers. The concierge services are excellent: ask for Julia, a skilled “gold keys” concierge. She’s very helpful. Room service is wonderful. In addition, everyone who works at this hotel is personable and focused on making sure that each and every guest is comfortable and gets the attention he/she should get. It gets our highest recommendation.
👍 Liked
- • This is a wonderful hotel at which we stayed for ten nights. We’d heard about the hotel before and were excited to spend time there. The physical hotel, and rooms, are wonderful. Very comfortable, clean and with very nice views. The hotel is also is very centrally located for both business and casual travelers. The concierge services are excellent: ask for Julia, a skilled “gold keys” concierge. She’s very helpful. Room service is wonderful. In addition, everyone who works at this hotel is personable and focused on making sure that each and every guest is comfortable and gets the attention he/she should get. It gets our highest recommendation.
Excellent location with great hotel services
The hotel is a gorgeous historic building. The suite we were in was huge and very well appointed. We did a walking tour to the river and past 8 of the bridges. The views were excellent. Room service at the hotel was superb; always right on time. There is a lovely tea room just past reception on the main floor that you must try.
👍 Liked
- • The hotel is a gorgeous historic building. The suite we were in was huge and very well appointed. We did a walking tour to the river and past 8 of the bridges. The views were excellent. Room service at the hotel was superb; always right on time. There is a lovely tea room just past reception on the main floor that you must try.
Lovely hotel near Old Town
This is a beautiful hotel in a great location. Room was large and comfortable. The hotel staff were very accomodating. I had dinner in the bistro and it was very good! Highly recommend for Frankfurt
👍 Liked
- • This is a beautiful hotel in a great location. Room was large and comfortable. The hotel staff were very accomodating. I had dinner in the bistro and it was very good! Highly recommend for Frankfurt
Best Hotel Highly Recommend
This is one of the best hotel in frankfur highly recommended
👍 Liked
- • This is one of the best hotel in frankfur highly recommended
Great hotel, but the minibar policy makes no sense for a €700/night hotel
The hotel is classic and beautiful. The rooms on the street side are also very nice — in my opinion even nicer than the rooms at the back, which overlook a large black roof full of technical equipment. However, I will not return to this hotel, and the reason is the minibar policy, which really left a bad taste. Apparently the minibar is not automatically refilled once you use something. I enjoy having a glass of wine when I return to my room in the evening, but every time I came back the minibar had not been replenished. Day 1 I mentioned it. Day 2 I mentioned it again. Day 3 I started to become a bit annoyed. The receptionist initially did not understand the situation either, until the hotel manager joined the conversation and explained — both to me and to the receptionist — that this is their official policy. Now, is this really about the minibar itself? Yes, it is. When you pay €700 per night (4 nights = €2,800 (!!) you expect a full service experience, including basic things like minibar replenishment (which of course I would happily pay for). What you do not expect are unnecessary irritations like this. The hotel later offered the minibar items for free, which was not necessary for me at all. I told them that if they insist, fine, but that I would still write about this experience online. In all my years of travelling, I have never stayed in a hotel where a well-stocked minibar at check-in is simply ignored afterwards, requiring the guest to ask every single day for it to be refilled.
👍 Liked
- • The hotel is classic and beautiful. The rooms on the street side are also very nice — in my opinion even nicer than the rooms at the back, which overlook a large black roof full of technical equipment. However, I will not return to this hotel, and the reason is the minibar policy, which really left a bad taste. Apparently the minibar is not automatically refilled once you use something. I enjoy having a glass of wine when I return to my room in the evening, but every time I came back the minibar had not been replenished. Day 1 I mentioned it. Day 2 I mentioned it again. Day 3 I started to become a bit annoyed. The receptionist initially did not understand the situation either, until the hotel manager joined the conversation and explained — both to me and to the receptionist — that this is their official policy. Now, is this really about the minibar itself? Yes, it is. When you pay €700 per night (4 nights = €2,800 (!!) you expect a full service experience, including basic things like minibar replenishment (which of course I would happily pay for). What you do not expect are unnecessary irritations like this. The hotel later offered the minibar items for free, which was not necessary for me at all. I told them that if they insist, fine, but that I would still write about this experience online. In all my years of travelling, I have never stayed in a hotel where a well-stocked minibar at check-in is simply ignored afterwards, requiring the guest to ask every single day for it to be refilled.
Exceptional. Keep up the great work!
Pretty good hotel. Location exceptional. Friendly staff. Especially Naved at the front desk — he recommended BUNCA coffee shop (5 min walk from hotel) when I asked him I need really good coffee.. turns out, BUNCA has exceptional coffee (perhaps the best in Frankfurt). Also, hotel WiFi was so quick (great speed). Highly recommended hotel if you plan to live in the heart of Frankfurt.
👍 Liked
- • Pretty good hotel. Location exceptional. Friendly staff. Especially Naved at the front desk — he recommended BUNCA coffee shop (5 min walk from hotel) when I asked him I need really good coffee.. turns out, BUNCA has exceptional coffee (perhaps the best in Frankfurt). Also, hotel WiFi was so quick (great speed). Highly recommended hotel if you plan to live in the heart of Frankfurt.
Classic Elegance in the Heart of Frankfurt
This is one of Frankfurt’s landmark located near Kaiserplatz, dining and shopping incredibly easy.My room was a bit dated in places, but clean and comfy. Breakfast buffet was excellent, though service was slow. Staff was professional and friendly. Actually this is a premium hotel with matching prices. You’re paying for history, location and classic luxury, don’t always feel fully five star at the price point.
👍 Liked
- • This is one of Frankfurt’s landmark located near Kaiserplatz, dining and shopping incredibly easy.My room was a bit dated in places, but clean and comfy. Breakfast buffet was excellent, though service was slow. Staff was professional and friendly. Actually this is a premium hotel with matching prices. You’re paying for history, location and classic luxury, don’t always feel fully five star at the price point.
An utter disappointment!
Booked what we thought would be a really nice hotel for the end of our honeymoon, but we were quite disappointed. The "spa" is just a couple of saunas, uncomfortable tiled and heated chairs, and showers. No pool or tub!? Nowhere to actually relax for an extended period of time, awful. Additionally, the elevators are incredibly old and slow and the carpets feel like you're at a cheap motel... the staff was fine but not inviting or particularly helpful. I suggest spending your money elsewhere and get a much better experience.
👍 Liked
- • Booked what we thought would be a really nice hotel for the end of our honeymoon, but we were quite disappointed. The "spa" is just a couple of saunas, uncomfortable tiled and heated chairs, and showers. No pool or tub!? Nowhere to actually relax for an extended period of time, awful. Additionally, the elevators are incredibly old and slow and the carpets feel like you're at a cheap motel... the staff was fine but not inviting or particularly helpful. I suggest spending your money elsewhere and get a much better experience.
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