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The Langham, Boston

★★★★★
Excellent

250 Franklin Street

About This Property

Luxurious Accommodations

Experience the epitome of luxury at The Langham, Boston, a 5-star hotel housed in the historic Federal Reserve Bank building. Each room boasts a 50-inch LED HD-TV, minibar, and Italian marble bathroom for a truly lavish stay.

Gourmet Dining and Entertainment

Indulge in exquisite Italian family-style meals at Grana, the hotel's classic restaurant, or unwind with craft cocktails at The Fed. With gourmet dining options and a cocktail bar on-site, your culinary desires are sure to be satisfied.

Prime Location and Recreation

Located in downtown Boston overlooking Norman B. Leventhal Park, the hotel is within walking distance of popular attractions like Faneuil Hall Marketplace and the Freedom Trail Foundation. After a day of exploring, relax in the heated indoor swimming pool or break a sweat in the 24-hour fitness center.

Book your stay at The Langham, Boston, and immerse yourself in unparalleled luxury and convenience.

Why guests recommend it

Clean room and good facilitiesPolite and helpful staffLuxury feel and beautiful decor

Facilities & Services (53)

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box

Available Rooms

No rooms available for the selected dates

Guest reviews

9.4
Excellent
1079 reviews

Most recent

Boyle
February 25, 2026
10.0
Excellent

jtrip1012
February 19, 2026
2.0
Fair

Good hotel, terrible service

The hotel was lovely, however the service was terrible. I booked a special dinner at their premier restaurant. The waiter took over 40 minutes to bring menu's, food took 2 hours to be delivered, then was cold and undercooked. The check took another 45 minutes to bring, eventually having to go to the hostess twice for the check. Upon leaving it was past 10:30pm where we had to order room service due to medical necessity of managing blood sugars. Room service did not have basic items, and charged excessive fees.

👍 Liked
  • The hotel was lovely, however the service was terrible. I booked a special dinner at their premier restaurant. The waiter took over 40 minutes to bring menu's, food took 2 hours to be delivered, then was cold and undercooked. The check took another 45 minutes to bring, eventually having to go to the hostess twice for the check. Upon leaving it was past 10:30pm where we had to order room service due to medical necessity of managing blood sugars. Room service did not have basic items, and charged excessive fees.
BostonResident2026
February 16, 2026
4.0
Fair

Mediocre

Pros: Sauna Hot tub Cons: Unclear communication Rowdy wedding guests resulting in fire alarm Locker rooms

👍 Liked
  • Pros: Sauna Hot tub Cons: Unclear communication Rowdy wedding guests resulting in fire alarm Locker rooms
elizabethpM5056WW
February 14, 2026
10.0
Excellent

Lovely Hotel

We stayed one night prior to vacation departure. This is a lovely hotel; room was elegant and comfortable. We booked through AMEX FHR and were upgraded on arrival. Dinner at the FED was fantastic. Unfortunately, we checked out early to catch a flight so were unable to experience breakfast at Grana. Staff was friendly and attentive. The airport was a quick Uber away.

👍 Liked
  • We stayed one night prior to vacation departure. This is a lovely hotel; room was elegant and comfortable. We booked through AMEX FHR and were upgraded on arrival. Dinner at the FED was fantastic. Unfortunately, we checked out early to catch a flight so were unable to experience breakfast at Grana. Staff was friendly and attentive. The airport was a quick Uber away.
Doreen
February 14, 2026
10.0
Excellent

Raymond
February 13, 2026
10.0
Excellent

made my birthday celebration special

how clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great.

👍 Liked
  • how clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great.
vasileiosf501
February 11, 2026
10.0
Excellent

Perfect 1-Year Anniversary Stay in The Langham, Boston

We stayed at The Langham, Boston to celebrate our 1-year wedding anniversary, and it truly exceeded our expectations. From arrival to check-out, the hospitality was exceptional: warm, attentive, and genuinely thoughtful. The room was beautifully prepared, and the surprises arranged for our anniversary made the experience feel special and personal. Everything was seamless, comfortable, and polished, with the level of service you hope for in a top luxury 5-star hotel. We left feeling grateful (and sad to leave) and already looking forward to coming back. Highly recommended for anyone visiting Boston, especially for a special occasion.

👍 Liked
  • We stayed at The Langham, Boston to celebrate our 1-year wedding anniversary, and it truly exceeded our expectations. From arrival to check-out, the hospitality was exceptional: warm, attentive, and genuinely thoughtful. The room was beautifully prepared, and the surprises arranged for our anniversary made the experience feel special and personal. Everything was seamless, comfortable, and polished, with the level of service you hope for in a top luxury 5-star hotel. We left feeling grateful (and sad to leave) and already looking forward to coming back. Highly recommended for anyone visiting Boston, especially for a special occasion.
Vasileios
February 11, 2026
10.0
Excellent

Yuki
February 10, 2026
9.0
Excellent

cyno2026
February 5, 2026
10.0
Excellent

Guest & Relation Services

The Langham, Boston truly exceeded every expectation. The guest relations team delivered some of the best service I’ve ever experienced — thoughtful, attentive, and genuinely caring from start to finish. They went above and beyond to make the room absolutely beautiful and so welcoming, with the sweetest personal touches that made our stay feel extra special. Kim and Jenna especially deserve all the praise. They were absolutely incredible — warm, professional, and dedicated to making sure everything was perfect. Their attention to detail and kindness made such a lasting impression. If you’re looking for exceptional service and a truly memorable stay, The Langham sets the gold standard. I can’t wait to return!

👍 Liked
  • The Langham, Boston truly exceeded every expectation. The guest relations team delivered some of the best service I’ve ever experienced — thoughtful, attentive, and genuinely caring from start to finish. They went above and beyond to make the room absolutely beautiful and so welcoming, with the sweetest personal touches that made our stay feel extra special. Kim and Jenna especially deserve all the praise. They were absolutely incredible — warm, professional, and dedicated to making sure everything was perfect. Their attention to detail and kindness made such a lasting impression. If you’re looking for exceptional service and a truly memorable stay, The Langham sets the gold standard. I can’t wait to return!

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