The Capitol Hotel Tokyu
Chiyoda-ku Nagatacho 2-10-3
About This Property
Luxurious Accommodations
Experience the perfect blend of traditional Japanese design and modern amenities in the spacious rooms at Capitol Hotel Tokyu. Enjoy stunning city views, a minibar, and a large private bathroom with a bathtub.
Dining Excellence
Indulge your taste buds at the hotel's three restaurants offering a variety of cuisines. From stylish Chinese dishes to authentic Japanese teppanyaki and sushi, there's something for every palate. Don't miss the elegantly served cocktails at The Capitol Bar.
Convenient Facilities
Unwind in the 14th-floor indoor pool overlooking Tokyo or pamper yourself with a massage at Carju Rajah TIADO Spa. The hotel also features a fitness centre, beauty salon, and business centre for all your needs.
Book now to experience luxury and convenience at Capitol Hotel Tokyu!
Why guests recommend it
Facilities & Services (65)
Available Rooms
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Guest reviews
Most recent
Hôtel exceptionnel (avec malheureusement un seul point noir)
This hotel is an essential reference point in Tokyo, both for its geographical location in the city and access to the Tokyo subway, as well as for the quality of the services it offers. Upon arrival, one can feel that this establishment is of impeccable quality from all points of view: friendliness and efficiency of the staff (European hospitality, and Swiss in particular, have much to learn from it and should be inspired by it urgently), cleanliness of all common and private spaces, magnificent scents from the entrance hall, without being overpowering. Impeccable concierge service.
👍 Liked
- • This hotel is an essential reference point in Tokyo, both for its geographical location in the city and access to the Tokyo subway, as well as for the quality of the services it offers. Upon arrival, one can feel that this establishment is of impeccable quality from all points of view: friendliness and efficiency of the staff (European hospitality, and Swiss in particular, have much to learn from it and should be inspired by it urgently), cleanliness of all common and private spaces, magnificent scents from the entrance hall, without being overpowering. Impeccable concierge service.
👎 Disliked
- • Unfortunately, there is one major downside: the bar. We went there on the last night around 10:00 PM to have a cocktail. Surprisingly, in a country where smoking is strongly frowned upon in all public spaces, the nicest part of the bar, where you can sit in armchairs (as elsewhere in the world), is completely for smokers; you end up seated at the bar itself (8-10 chairs maximum), in front of a bartender surprisingly casual and even familiar for a Japanese, who also started to clink glasses and drink in front of us with two other already drunk customers! As much as the first cocktail he served us was okay (but nothing special), the second one was rushed and far from the expected standards in this type of hotels. Never seen this in a 5* hotel! The management should maybe take a look in this area of the hotel in the middle of the evening. So, if you go to the Capitol Hotel Tokyu, go have a drink elsewhere, even if everything else in the hotel is faultless.
Central location. Subway station in the hotel basement. Very friendly staff.
👍 Liked
- • Central location. Subway station in the hotel basement. Very friendly staff.
👎 Disliked
- • Breakfast quite limited in the full buffet formula.
Everything.
👍 Liked
- • Everything.
Perfect
Everything
👍 Liked
- • Everything
👎 Disliked
- • N/A
A wonderful and centrally located option for Tokyo.
Second time at the Capitol in three years. Both have exceeded expectations.
👍 Liked
- • Second time at the Capitol in three years. Both have exceeded expectations.
👎 Disliked
- • Breakfast, which is amazing and reasonably priced, was not included in our rate.
A wonderful hotel that fully deserves its rating
The location is excellent. The metro station is right below the building and it is very easy to reach the most popular tourist areas. Ginza is only 2 stops away and Shibuya is about 10 minutes away. Everything is close and convenient. The area is peaceful and beautiful. Every time I went outside, I enjoyed the atmosphere around the hotel. The breakfast was excellent, with many different dishes. The choice was very good and the breakfast was filling and enjoyable. The staff were very polite and friendly. They always greeted guests warmly. It was always pleasant to go downstairs, walk through the lobby and pass the reception. The people working there are wonderful. I was always happy to see them and say hello.
👍 Liked
- • The location is excellent. The metro station is right below the building and it is very easy to reach the most popular tourist areas. Ginza is only 2 stops away and Shibuya is about 10 minutes away. Everything is close and convenient. The area is peaceful and beautiful. Every time I went outside, I enjoyed the atmosphere around the hotel. The breakfast was excellent, with many different dishes. The choice was very good and the breakfast was filling and enjoyable. The staff were very polite and friendly. They always greeted guests warmly. It was always pleasant to go downstairs, walk through the lobby and pass the reception. The people working there are wonderful. I was always happy to see them and say hello.
👎 Disliked
- • The only serious point I would ask the hotel owners to reconsider is the minibar policy. At checkout, I was asked whether I had used the minibar. I understand that this may be a standard hotel procedure, but in a hotel of this level, this question felt very inappropriate and disappointing. When a guest is paying around 700 dollars or more per night, the cost of a few simple drinks in the minibar is very small compared with the room rate. These are not rare or luxury drinks. They are basic minibar items. For many guests staying at this level of hotel, the value of these drinks is not important. What is important is the feeling of trust, comfort and respect. Because of this, asking guests at checkout whether they used the minibar creates the wrong impression. It makes the experience feel less premium. It also creates an uncomfortable moment at the very end of an otherwise excellent stay. In other high-level hotels in Japan, the minibar is often complimentary or the process is handled without asking the guest this kind of question at checkout. This is a better approach for a luxury hotel. It avoids an awkward conversation and keeps the final impression positive. I strongly recommend that the hotel make the minibar complimentary, especially considering the room price and the excellent service level in all other areas. This would be a small cost for the hotel, but it would make the guest experience feel much more complete and respectful. Overall, this is a beautiful hotel with a great location, excellent breakfast, and truly wonderful staff. I would be happy to stay here again, but I hope the hotel will improve the minibar policy because it does not match the otherwise high standard of the hotel.
Everything. Luxury and unique service
👍 Liked
- • Everything. Luxury and unique service
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