Four Seasons Chicago
120 East Delaware
About This Property
Luxurious Accommodations with Stunning Views
Every room at Four Seasons Chicago offers panoramic views of the Chicago skyline or Lake Michigan, along with marble bathrooms featuring Le Labo toiletries. The stunning remodel ensures a comfortable stay with modern amenities like a flat-screen LCD TV and iHome clock radio.
Gourmet Dining and Spectacular Views
Adorn Bar & Restaurant on the 7th floor provides guests with breathtaking views of the Magnificent Mile and downtown skyline. Indulge in globally inspired cuisine and cocktails showcasing the best of the American Midwest, all while receiving top-notch service in an iconic location.
Relaxation and Recreation
The Spa at Four Seasons boasts a 50-foot indoor pool and a state-of-the-art fitness center for guests to unwind and rejuvenate. Additionally, the hotel offers a 24-hour business center and a Kids' Clubroom with various entertainment options.
Experience luxury and convenience at Four Seasons Chicago – book your stay now for an unforgettable Chicago getaway.
Why guests recommend it
Facilities & Services (67)
Available Rooms
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Guest reviews
Most recent
Rethink.
When I think about the things that matter to us when traveling, it comes down to personal attentiveness, functionality of the room and facilities, and the “kitchen”. Nothing worked for us here. I can only assume it comes from the top down. Pros: great housekeeping. Spacious executive room. Cons: hmmm. Where to start? The toilet didn’t function, and while I understand the need for the front desk to address concerns about the room with “we are fully committed”, the right response is, “can we move you to a functioning room?” The air conditioning/heating never worked properly during our stay. Does management ever stay in their rooms to make sure they are functioning adequately? Room service, one of our favorite things about vacations and traveling, was mediocre, at best. In addition to meals taking at least an hour to be delivered, and no one responding to our request to pick up the dishes, the food was mediocre. A major disappointment. The gym, which looked great, had a peloton which had never been set up, so I spent twenty minutes trying to connect to my account before giving up. The staff was kind, and doe eyed, but I can only imagine how non existent the management is here. First world problem, yes. Four Seasons label? No.
👍 Liked
- • When I think about the things that matter to us when traveling, it comes down to personal attentiveness, functionality of the room and facilities, and the “kitchen”. Nothing worked for us here. I can only assume it comes from the top down. Pros: great housekeeping. Spacious executive room. Cons: hmmm. Where to start? The toilet didn’t function, and while I understand the need for the front desk to address concerns about the room with “we are fully committed”, the right response is, “can we move you to a functioning room?” The air conditioning/heating never worked properly during our stay. Does management ever stay in their rooms to make sure they are functioning adequately? Room service, one of our favorite things about vacations and traveling, was mediocre, at best. In addition to meals taking at least an hour to be delivered, and no one responding to our request to pick up the dishes, the food was mediocre. A major disappointment. The gym, which looked great, had a peloton which had never been set up, so I spent twenty minutes trying to connect to my account before giving up. The staff was kind, and doe eyed, but I can only imagine how non existent the management is here. First world problem, yes. Four Seasons label? No.
Thanks for the memories!
Our recent stay at the Four Seasons, Chicago was outstanding. The room was very clean and comfortable and the hotel accommodations were fantastic, but it was the service that elevated it fabulous. Many thanks to everyone, but especially to Don, Laith and the bar team that made our stay memorable.
👍 Liked
- • Our recent stay at the Four Seasons, Chicago was outstanding. The room was very clean and comfortable and the hotel accommodations were fantastic, but it was the service that elevated it fabulous. Many thanks to everyone, but especially to Don, Laith and the bar team that made our stay memorable.
A Reality Check for Four Seasons Chicago
I recently stayed at the Four Seasons Hotel Chicago and was disappointed by several service lapses that fall well below expectations for a property of this caliber. On the first night, it took multiple calls—nearly five—just to have a pillow delivered to the room. This kind of basic request should be handled promptly and without repeated follow-up. Breakfast service was similarly underwhelming. While the waitress was initially polite and took the order, there was no subsequent check-in—no refills, no follow-up, and no attention to the table after the food arrived. Additionally, when ordering food via Uber Eats, I was told by the night manager that delivery could not be sent up to the room. The only options were to come down personally or pay an additional $7 fee for delivery. While the fee itself is nominal, the rigid and transactional approach felt inconsistent with the level of hospitality expected from Four Seasons. In contrast, my experiences at The Peninsula Chicago have consistently reflected a much higher standard—where service is proactive, thoughtful, and guest-centric. Overall, this stay felt more procedural than hospitable. For a brand synonymous with luxury, this experience suggests a need to recalibrate service standards and reinforce what true hospitality should look like.
👍 Liked
- • I recently stayed at the Four Seasons Hotel Chicago and was disappointed by several service lapses that fall well below expectations for a property of this caliber. On the first night, it took multiple calls—nearly five—just to have a pillow delivered to the room. This kind of basic request should be handled promptly and without repeated follow-up. Breakfast service was similarly underwhelming. While the waitress was initially polite and took the order, there was no subsequent check-in—no refills, no follow-up, and no attention to the table after the food arrived. Additionally, when ordering food via Uber Eats, I was told by the night manager that delivery could not be sent up to the room. The only options were to come down personally or pay an additional $7 fee for delivery. While the fee itself is nominal, the rigid and transactional approach felt inconsistent with the level of hospitality expected from Four Seasons. In contrast, my experiences at The Peninsula Chicago have consistently reflected a much higher standard—where service is proactive, thoughtful, and guest-centric. Overall, this stay felt more procedural than hospitable. For a brand synonymous with luxury, this experience suggests a need to recalibrate service standards and reinforce what true hospitality should look like.
Wonderful Staff, Location and OverAll Experience😊
I had such an amazing time at Four Seasons Chicago! The property and room were BEAUTIFUL! I requested to be put on a high floor and they so kindly put me on the 40th floor which was very cool! I don’t think I have ever been up so high! Joao, who is training, was very professional, helpful and kind. I spoke with Mason before coming to the property and he helped make my stay wonderful! The whole front desk staff was so kind and attentive. It was really fun to talk with them and learn about the property! I really enjoyed the spa steam room and sauna. I also got a chance to take a look at the ballroom and it was so beautiful! It honestly had me daydreaming about having my wedding there ha! I had a special experience when I believe my turndown attendant and maybe someone at the front desk sent me a fruit amenity on Saturday night (03/28/26). It was so thoughtful and it made my night! Truly such kind people at this property! I will definitely be returning and I hope it is soon!✨😊
👍 Liked
- • I had such an amazing time at Four Seasons Chicago! The property and room were BEAUTIFUL! I requested to be put on a high floor and they so kindly put me on the 40th floor which was very cool! I don’t think I have ever been up so high! Joao, who is training, was very professional, helpful and kind. I spoke with Mason before coming to the property and he helped make my stay wonderful! The whole front desk staff was so kind and attentive. It was really fun to talk with them and learn about the property! I really enjoyed the spa steam room and sauna. I also got a chance to take a look at the ballroom and it was so beautiful! It honestly had me daydreaming about having my wedding there ha! I had a special experience when I believe my turndown attendant and maybe someone at the front desk sent me a fruit amenity on Saturday night (03/28/26). It was so thoughtful and it made my night! Truly such kind people at this property! I will definitely be returning and I hope it is soon!✨😊
The Best Hotel Experience!
The staff and care they gave my family was second to none! Truly a model for any hotel. Every single employee from the bell and reception staff to room service and especially the concierge staff went above and beyond our entire stay
👍 Liked
- • The staff and care they gave my family was second to none! Truly a model for any hotel. Every single employee from the bell and reception staff to room service and especially the concierge staff went above and beyond our entire stay
Great place to stay In Chicago
Staff is amazing . They cater to all my needs . Rooms are nice bar is excellent.
👍 Liked
- • Staff is amazing . They cater to all my needs . Rooms are nice bar is excellent.
Best Stay in Chicago
"Exceptional service! A special thanks to housekeeping staff as well as the dinning staff. The team truly goes out of their way to make you feel welcome. Highly recommended!" our room was beyond our expectations this hotel maintains every bit of quality and professionalism that comes with the four seasons brand. The bedding is like sleeping on a cloud. There a is no surprise why this is a repeat hotel for me and my family. my son loves all the treats and the scavenger hunt. Simply the best is an understatement. if you have not stayed before you would not be disappointed.
👍 Liked
- • "Exceptional service! A special thanks to housekeeping staff as well as the dinning staff. The team truly goes out of their way to make you feel welcome. Highly recommended!" our room was beyond our expectations this hotel maintains every bit of quality and professionalism that comes with the four seasons brand. The bedding is like sleeping on a cloud. There a is no surprise why this is a repeat hotel for me and my family. my son loves all the treats and the scavenger hunt. Simply the best is an understatement. if you have not stayed before you would not be disappointed.
I’ll be back for sure!
Honestly, from start to finish, this stay was amazing. Everyone I came across made me feel completely at home, which is rare and says a lot about the culture they’ve built here. I got to celebrate my birthday with the most incredible view and couldn’t have asked for a better backdrop. The whole team was attentive and kind. Shoutout to a few people who really stood out. Manager Mason was wonderful from start to finish. Laura at Adorn was an absolute gem, so personable, patient, and genuinely great at what she does. She made dinner feel special. And the concierge team came through big booking tickets to the Magic Parlour, such an incredible experience and wouldn’t have happened without them. If you’re debating whether to stay here, don’t. Just book it. I’ll be back.
👍 Liked
- • Honestly, from start to finish, this stay was amazing. Everyone I came across made me feel completely at home, which is rare and says a lot about the culture they’ve built here. I got to celebrate my birthday with the most incredible view and couldn’t have asked for a better backdrop. The whole team was attentive and kind. Shoutout to a few people who really stood out. Manager Mason was wonderful from start to finish. Laura at Adorn was an absolute gem, so personable, patient, and genuinely great at what she does. She made dinner feel special. And the concierge team came through big booking tickets to the Magic Parlour, such an incredible experience and wouldn’t have happened without them. If you’re debating whether to stay here, don’t. Just book it. I’ll be back.
Flawless Experience
It's not a given that luxury hotel brands deliver across all key aspects of a stay but that's what the Four Seasons Chicago did. From an early check-in to literally perfect service from a superb staff along with a great room and FH&R benefits, this stay reaffirmed my loyalty to FS and to Amex. It's also telling how good a hotel experience can be with the right brand, in spite of not offering a loyalty program like so many other brands. Or maybe it's because of that. The product, people and resulting experience are what really matter.
👍 Liked
- • It's not a given that luxury hotel brands deliver across all key aspects of a stay but that's what the Four Seasons Chicago did. From an early check-in to literally perfect service from a superb staff along with a great room and FH&R benefits, this stay reaffirmed my loyalty to FS and to Amex. It's also telling how good a hotel experience can be with the right brand, in spite of not offering a loyalty program like so many other brands. Or maybe it's because of that. The product, people and resulting experience are what really matter.
Lovely weekend away!
My sister and I stayed at the Four Seasons Chicago over St. Patrick’s Day, and the experience truly exceeded our expectations. From the moment we arrived, the level of service was exceptional, every staff member we interacted with was warm, attentive, and genuinely focused on making our stay special. What really stood out were the thoughtful, personal touches throughout our visit. The team went above and beyond to ensure we felt welcomed and taken care of, which made the trip feel incredibly memorable. Our accommodations were beautiful, comfortable, and impeccably maintained, and the amenities were just as lovely. The location is also fantastic, very walkable with so much to do and see nearby, and conveniently connected to a shopping mall, which made everything incredibly easy and enjoyable. It was the perfect place to celebrate a special weekend, and we left feeling completely relaxed and well taken care of. We can’t wait to return!
👍 Liked
- • My sister and I stayed at the Four Seasons Chicago over St. Patrick’s Day, and the experience truly exceeded our expectations. From the moment we arrived, the level of service was exceptional, every staff member we interacted with was warm, attentive, and genuinely focused on making our stay special. What really stood out were the thoughtful, personal touches throughout our visit. The team went above and beyond to ensure we felt welcomed and taken care of, which made the trip feel incredibly memorable. Our accommodations were beautiful, comfortable, and impeccably maintained, and the amenities were just as lovely. The location is also fantastic, very walkable with so much to do and see nearby, and conveniently connected to a shopping mall, which made everything incredibly easy and enjoyable. It was the perfect place to celebrate a special weekend, and we left feeling completely relaxed and well taken care of. We can’t wait to return!
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