Pullman Auckland Hotel & Apartments
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
About This Property
Discover the elegance of Pullman Auckland Hotel & Apartments, where luxury meets comfort in the heart of vibrant Auckland.
Indulge in Relaxation
Unwind at our full-service spa offering an array of massages, body treatments, and facials. For those seeking fitness and leisure, enjoy our health club, indoor pool, and rejuvenating hot tub.
Culinary Delights
Savor exquisite meals at Tapestry Grill or enjoy the convenience of room service. Start your day with a delightful buffet breakfast served daily, and unwind at our stylish bar/lounge.
Business Ready
With 16 well-equipped meeting rooms and a conference center, our hotel is perfect for both business and special events. Enjoy conveniences like express check-in and limo service for a seamless experience.
Join us at Pullman Auckland for an unforgettable stay—book your escape today!
Why guests recommend it
Facilities & Services (92)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
Great food, great service and a lovely evening with family.
We enjoyed a wonderful family dinner in their restaurant last night. The food was amazingly delicious!! It was a very busy night in the Restaurant, so the staff were run off their feet, but inspite of this they checked on us, their communication was excellent, and service was professional and very friendly. Highly recommending to colleagues, family & friends.
👍 Liked
- • We enjoyed a wonderful family dinner in their restaurant last night. The food was amazingly delicious!! It was a very busy night in the Restaurant, so the staff were run off their feet, but inspite of this they checked on us, their communication was excellent, and service was professional and very friendly. Highly recommending to colleagues, family & friends.
A great stay before flying back to Canada
We had been here in 2019 and we knew we had to come back when our itinerary brought us back to Auckland! Checking: 9/10. Easy checkin. We had the bellboy bring the luggage to our room. The bellboy was great showing us how to get to the nearest chemist/drugstore for some bandages. The room: 9/10. They upgraded our room to a deluxe room on a higher floor. Beautiful views of the harbour. Comfortable bed. Enough space for our luggage. Mini fridge was full but we were able to remove some of their products to put our water and drinks to get cold. We just returned their drinks back on checkout day. Bathroom: 7/10 bath and shower combo. Good water pressure. Soap and conditioner were heavily scented. We had our own with us so no problem. The bathrowels were small. That surprised us. If you provide small towels we would expect 2 per person. For such a nice hotel that was not what we expected. Hand towels and facecloths were fine. Buffet: 10/10 We had the buffet for our 3 mornings here. It was wonderful, having so many breakfast favourites, omelette made to order, scrambled eggs, cooked bacon, 2 ways- you pick your favourite, baked tomatoes, hash browns, pastries, different type of breads, various nuts and cereals, 3 types of yogourt, fruit salad, cheese tray. They also have the best cappuccinos, just ask the waiter to bring you a cappuccino. So delightful! You can have more after that from the coffee machine that did all types of coffee. Pool: 10/10 lovely large 25 meter pool. My wife did her lengths daily and loved it. The sauna and hot tub were also wonderful. And, after your swim you can go on the sundeck to dry up before returning to your room. Great pool towels. Misc: great internet. Also a wide array of movie channels. Checkout: 10/10 very easy.
👍 Liked
- • We had been here in 2019 and we knew we had to come back when our itinerary brought us back to Auckland! Checking: 9/10. Easy checkin. We had the bellboy bring the luggage to our room. The bellboy was great showing us how to get to the nearest chemist/drugstore for some bandages. The room: 9/10. They upgraded our room to a deluxe room on a higher floor. Beautiful views of the harbour. Comfortable bed. Enough space for our luggage. Mini fridge was full but we were able to remove some of their products to put our water and drinks to get cold. We just returned their drinks back on checkout day. Bathroom: 7/10 bath and shower combo. Good water pressure. Soap and conditioner were heavily scented. We had our own with us so no problem. The bathrowels were small. That surprised us. If you provide small towels we would expect 2 per person. For such a nice hotel that was not what we expected. Hand towels and facecloths were fine. Buffet: 10/10 We had the buffet for our 3 mornings here. It was wonderful, having so many breakfast favourites, omelette made to order, scrambled eggs, cooked bacon, 2 ways- you pick your favourite, baked tomatoes, hash browns, pastries, different type of breads, various nuts and cereals, 3 types of yogourt, fruit salad, cheese tray. They also have the best cappuccinos, just ask the waiter to bring you a cappuccino. So delightful! You can have more after that from the coffee machine that did all types of coffee. Pool: 10/10 lovely large 25 meter pool. My wife did her lengths daily and loved it. The sauna and hot tub were also wonderful. And, after your swim you can go on the sundeck to dry up before returning to your room. Great pool towels. Misc: great internet. Also a wide array of movie channels. Checkout: 10/10 very easy.
A lovely & lively hotel
Stayed here for a night, very friendly and attentive staff on reception to greet me. My third floor room was nice and quiet and a reasonable size. Bathroom was fine, probably in need of a slight upgrade as it had an old-school shower over the bath! Not sure if there was complimentary wifi? Never found a code if there was. Breakfast buffet was yum and all of the staff here were fab
👍 Liked
- • Stayed here for a night, very friendly and attentive staff on reception to greet me. My third floor room was nice and quiet and a reasonable size. Bathroom was fine, probably in need of a slight upgrade as it had an old-school shower over the bath! Not sure if there was complimentary wifi? Never found a code if there was. Breakfast buffet was yum and all of the staff here were fab
My home away from home for a month
We recently spent just over a month at the Pullman Hotel and Apartments. Over the years we have stayed there on many occasions. The reason for the long stay was that I had surgery in Auckland. As an Accor Diamond member were upgraded to a fully contained one bedroom apartment which was lovely. The staff went out of their way to make my recovery as comfortable as possible. No request was too difficult and their service was supreme. It felt like home away from home. The restaurant is very good. Besides highly recommending the Pullman Auckland, I would like to thank Larina, (the guest relations manager) for coordinating all my special requests and making my stay so wonderful. I would like to especially thank Dylan, Anaia, Te Mana and Halen for their smiles, excellent service and assistance, and the chefs for sorting out my gluten free requests.
👍 Liked
- • We recently spent just over a month at the Pullman Hotel and Apartments. Over the years we have stayed there on many occasions. The reason for the long stay was that I had surgery in Auckland. As an Accor Diamond member were upgraded to a fully contained one bedroom apartment which was lovely. The staff went out of their way to make my recovery as comfortable as possible. No request was too difficult and their service was supreme. It felt like home away from home. The restaurant is very good. Besides highly recommending the Pullman Auckland, I would like to thank Larina, (the guest relations manager) for coordinating all my special requests and making my stay so wonderful. I would like to especially thank Dylan, Anaia, Te Mana and Halen for their smiles, excellent service and assistance, and the chefs for sorting out my gluten free requests.
Central location - Fabulous breakfast food choices - Well presented spa and swimming pool
Extremely helpful staff. Large comfortable room although the bathroom was small. The sauna, steam room and swimming pool are beautifully presented and well worth a visit. The food choices are breakfast are second to none too!
👍 Liked
- • Extremely helpful staff. Large comfortable room although the bathroom was small. The sauna, steam room and swimming pool are beautifully presented and well worth a visit. The food choices are breakfast are second to none too!
Always good to come to my home from home
I am here at least once or twice a month and i feel as at home here as i am in my own village. Lately the service at the hotel is definitely on the improve the lounge ladies are really making a huge effort to try and present the food really well, and change the platters to keep the food looking great and fresh regularly throughout the canapés service. I was lucky recently to be upgraded to The residence tower and it was really nice to be back there again. Larina is making a lot of effort to look after the All Members and takes a lot of time to get to know the regulars. I always look forward to returning.
👍 Liked
- • I am here at least once or twice a month and i feel as at home here as i am in my own village. Lately the service at the hotel is definitely on the improve the lounge ladies are really making a huge effort to try and present the food really well, and change the platters to keep the food looking great and fresh regularly throughout the canapés service. I was lucky recently to be upgraded to The residence tower and it was really nice to be back there again. Larina is making a lot of effort to look after the All Members and takes a lot of time to get to know the regulars. I always look forward to returning.
A Seamless Conference at the Pullman
We held our annual Sales Conference at the Pullman Auckland this year. Dorothy and her team were excellent to deal with, very attentive and responsive. Compared to other similar venues we found the offering competitively priced, and the facilities very good. Some of the AV costings were a little pricy but they worked well and I'm not going to mark them down for that given the overall cost structure for the whole event was competitive. The onsite restaurant is very good and the breakfast buffet was top tier by NZ standards - breakfast buffets in NZ can be a bit sad but the selection at the Pullman was excellent. A special mention to Bryan who was our main contact for the coffee break and lunches coordination, he did a fabulous job and was a pleasure to work with. We will certainly consider the Pullman for future events.
👍 Liked
- • We held our annual Sales Conference at the Pullman Auckland this year. Dorothy and her team were excellent to deal with, very attentive and responsive. Compared to other similar venues we found the offering competitively priced, and the facilities very good. Some of the AV costings were a little pricy but they worked well and I'm not going to mark them down for that given the overall cost structure for the whole event was competitive. The onsite restaurant is very good and the breakfast buffet was top tier by NZ standards - breakfast buffets in NZ can be a bit sad but the selection at the Pullman was excellent. A special mention to Bryan who was our main contact for the coffee break and lunches coordination, he did a fabulous job and was a pleasure to work with. We will certainly consider the Pullman for future events.
Pullman will not disappoint! 😊
We were privileged to stay at the Pullman for the Special Convention of Jehovahs Witnesses. They are as advertised: 5 star! In the days of customer service not always being a premium, they showed that it’s possible and enjoy doing it. I should especially thank the employees who keep the hotel super clean. And a nice walk to the wharf area for meals, shopping and the water.
👍 Liked
- • We were privileged to stay at the Pullman for the Special Convention of Jehovahs Witnesses. They are as advertised: 5 star! In the days of customer service not always being a premium, they showed that it’s possible and enjoy doing it. I should especially thank the employees who keep the hotel super clean. And a nice walk to the wharf area for meals, shopping and the water.
Great Location
Staff were friendly and helpful. Our room was comfortable and had a great view. Happy hour was very welcome at the end of a working day. Dinner and breakfast at Tapestry were excellent. I had the best eggs Benedict that I've had in ages. The Concierge were extremely efficient in making sure that our car was available at short notice.
👍 Liked
- • Staff were friendly and helpful. Our room was comfortable and had a great view. Happy hour was very welcome at the end of a working day. Dinner and breakfast at Tapestry were excellent. I had the best eggs Benedict that I've had in ages. The Concierge were extremely efficient in making sure that our car was available at short notice.
Bad for value
Bad service, breakfast, noisy room
👍 Liked
- • Bad service, breakfast, noisy room
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