Suter Palace Heritage Boutique Hotel
Aleea Suter 23-25
About This Property
Luxurious Accommodation
Suter Palace Heritage Boutique Hotel, nestled in Bucharest, offers a 5-star experience just steps away from Carol Park. The rooms exude elegance with balconies, plush seating areas, and opulent bathrooms, creating a grand ambiance for guests.
Exquisite Dining and Business Facilities
Indulge in a culinary journey at the hotel's à la carte restaurant, offering a variety of gourmet dishes. For business travelers, the hotel provides a comfortable and inspiring environment to conduct meetings and conferences.
Relaxation and Convenience
Unwind on the terrace or in the garden, or explore the city with ease using the available bike and car hire services. With its proximity to Bucharest's center and attractions like the Palace of the Parliament, Suter Palace Heritage Boutique Hotel is the perfect choice for a luxurious stay in the city.
Book now for an unforgettable experience at Suter Palace Heritage Boutique Hotel!
Why guests recommend it
Facilities & Services (81)
Available Rooms
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Guest reviews
Most recent
Дизайн и интерьер: Отель действительно красивый, задумка хорошая, интерьеры приятные. Языковой барьер: Персонал говорит на румынском (для меня это родной язык, проблем в общении не было), в целом на словах пытаются быть любезными. Решение локальных проблем: Когда я спустился по поводу грязных полотенец, администратор извинился и заменил их.
👍 Liked
- • Дизайн и интерьер: Отель действительно красивый, задумка хорошая, интерьеры приятные. Языковой барьер: Персонал говорит на румынском (для меня это родной язык, проблем в общении не было), в целом на словах пытаются быть любезными. Решение локальных проблем: Когда я спустился по поводу грязных полотенец, администратор извинился и заменил их.
👎 Disliked
- • Заселение и сервис при заезде: Приехали поздно (около 22:30). Всё закрыто, из еды — только перекусы в баре. Администратор буквально «вылез из-за стенки», выдал ключи и даже не подумал предложить помощь с чемоданами или подсказать, где лифт. Полный игнор пожеланий при бронировании: Заранее писал в отель и просил три вещи: чистоту, ванну и хороший вид (с другой стороны здания отлично виден Парламент и город). Из трёх пунктов формально получил только ванну, да и та разочаровала. Чистота (натянутая тройка): Просил чистый номер, так как для меня это критично. Итог — с точностью до наоборот. На полу крошки и мусор (плохо пропылесосили), изголовье кровати в рюшах покрыто вековой пылью. Одно из больших банных полотенец было старым и дырявым, второе — в круглых пятнах от кофейной чашки. Ковёр при входе в отель тоже требует глубокой чистки или замены. Номер и ванная: Вместо хорошего обзора окна выходили на входную зону и разворотный круг для машин — видели только кусок улицы и маленькую статую. Сама ванна крошечная, с чисто символическим стеклышком: мыться неудобно, вся вода летит прямо на пол. Проблемы со сном (кровать и кондиционер): Кровать вроде бы большая, но спать было крайне некомфортно. У матраса по краям нет жесткого каркаса/ободка: стоит чуть приблизиться к краю, и ты буквально скатываешься на пол, приходится спать строго по центру. Мы приехали в очень жаркие дни, кондиционер охлаждал нормально, но каждые 3–4 часа сам по себе отключался. Каждую ночь приходилось просыпаться в поту, вставать и включать его заново. Завтрак (уровень ниже 3 звёзд): Полный провал для «пятизвёздочного» отеля. Выбор скудный. Никаких йогуртов или нормальной молочки. Нарезка сыра и пастромы (всего по 2 вида) выложена буквально поштучно — берёшь один кусочек и думаешь, хватит ли тем, кто придёт позже. Стоят какие-то недельные стаканчики с кефиром и чиа, к которым никто не прикасается.
Bucătăria excelenta si camerele fabuloase Recomand oricând cu drag
👍 Liked
- • Bucătăria excelenta si camerele fabuloase Recomand oricând cu drag
👎 Disliked
- • Totul a fost perfect
A luxurious five-star hotel with elegant interiors, highly professional staff and an excellent location. The service was impeccable, and the staff were polite and attentive throughout our stay. The breakfast was outstanding, offering a huge selection of fresh food, champagne, and a made-to-order omelette menu that made the morning feel truly special. After exploring Bucharest in almost 40°C heat, we returned to the hotel exhausted and decided to spend the rest of the day enjoying the comfort of the property. Even the waiter smiled and agreed that it was the best possible plan. The design of both the hotel and the room is beautiful, and the valet parking service is a convenient addition. Unfortunately, a few small details prevented us from giving the hotel the highest rating. The sheer curtain had a visible repair seam, dust had accumulated on the lower curtain rails, the carpet had several noticeable stains, and water leaked onto the bathroom floor while showering. We also found that the air conditioning automatically reduced its operation when there was no movement in the room. During extremely hot nights, this made the room less comfortable than expected. Overall, this is a beautiful hotel with excellent service and an outstanding breakfast. With a little more attention to housekeeping details and room maintenance, it would fully live up to the standard of a true five-star hotel.
👍 Liked
- • A luxurious five-star hotel with elegant interiors, highly professional staff and an excellent location. The service was impeccable, and the staff were polite and attentive throughout our stay. The breakfast was outstanding, offering a huge selection of fresh food, champagne, and a made-to-order omelette menu that made the morning feel truly special. After exploring Bucharest in almost 40°C heat, we returned to the hotel exhausted and decided to spend the rest of the day enjoying the comfort of the property. Even the waiter smiled and agreed that it was the best possible plan. The design of both the hotel and the room is beautiful, and the valet parking service is a convenient addition. Unfortunately, a few small details prevented us from giving the hotel the highest rating. The sheer curtain had a visible repair seam, dust had accumulated on the lower curtain rails, the carpet had several noticeable stains, and water leaked onto the bathroom floor while showering. We also found that the air conditioning automatically reduced its operation when there was no movement in the room. During extremely hot nights, this made the room less comfortable than expected. Overall, this is a beautiful hotel with excellent service and an outstanding breakfast. With a little more attention to housekeeping details and room maintenance, it would fully live up to the standard of a true five-star hotel.
👎 Disliked
- • Unfortunately, a few small details prevented us from giving the hotel the highest rating. The sheer curtain had a visible repair seam, dust had accumulated on the lower curtain rails, the carpet had several noticeable stains, and water leaked onto the bathroom floor while showering. We also found that the air conditioning automatically reduced its operation when there was no movement in the room. During extremely hot nights, this made the room less comfortable than expected.
The hotel was nice, staff were mostly extremely helpful and friendly, breakfast freshly cooked menu was excellent and it was very clean. Extra points for the mini fridge actually working as intended and complimentary water/coffee being replenished every morning.
👍 Liked
- • The hotel was nice, staff were mostly extremely helpful and friendly, breakfast freshly cooked menu was excellent and it was very clean. Extra points for the mini fridge actually working as intended and complimentary water/coffee being replenished every morning.
👎 Disliked
- • Beds could use an upgrade, my side was giving and bad while my wife's was perfect. The a/c stopping every x number of hours is a bit of an issue during the night. Also something that might not be relevant always, but during my stay the roads around the hotel were all closed/being closed so it was a bit difficult to move when we had to use a cab.
Fijn hotel en leuke uitstraling. Het ontbijt was goed. Wij zaten er met korting; voor de originele prijs had ik het te duur gevonden.
👍 Liked
- • Fijn hotel en leuke uitstraling. Het ontbijt was goed. Wij zaten er met korting; voor de originele prijs had ik het te duur gevonden.
👎 Disliked
- • onze kamer was wel toe aan een updrade en voelde bij sommige dingen, buiten de stijl om, wat oud aan.
Beautiful property with excellent breakfast and staff, but marred by a broken elevator and expensive
The hotel is absolutely beautiful, and it is very evident that the staff members work hard and genuinely try their best to be helpful and welcoming. The breakfast was excellent, and the service we received from the employee during breakfast was outstanding. The rooms were also perfectly fine and comfortable.
👍 Liked
- • The hotel is absolutely beautiful, and it is very evident that the staff members work hard and genuinely try their best to be helpful and welcoming. The breakfast was excellent, and the service we received from the employee during breakfast was outstanding. The rooms were also perfectly fine and comfortable.
👎 Disliked
- • We arrived in the morning after a tiring overnight flight and requested an early check-in. They charged us a fee of around €90, which felt quite expensive. Furthermore, during our stay, the elevator stopped working and remained broken until we checked out. After looking at other guest reviews, we noticed that this elevator breakdown is a recurring issue that happens constantly. For a hotel with this high of a rating and prestige, a frequently broken elevator is completely unacceptable. Additionally, while the rooms were perfectly fine, they were nothing special or extraordinary for this tier of hotel.
Patul și priveliștea de pe terasa
👍 Liked
- • Patul și priveliștea de pe terasa
👎 Disliked
- • Ok
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