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The Towers at Lotte New York Palace

★★★★★
Excellent

455 Madison Avenue, New York, New York, 10022

About This Property

Experience the pinnacle of luxury at The Towers at Lotte New York Palace, where elegance meets convenience in the heart of Manhattan.

Indulgent Wellness Services
Pamper yourself with our onsite spa offering luxurious massages, body treatments, and rejuvenating facials designed to melt your stress away.

Gourmet Dining Options
Savor delectable meals at Pomme Palais, our exquisite restaurant, or grab a quick bite at our cozy coffee shop. Enjoy room service during limited hours and unwind at the bar/lounge with your favorite cocktail.

Unmatched Comfort & Connectivity
Relax in our elegantly appointed rooms featuring pillowtop beds, down comforters, Egyptian cotton sheets, and state-of-the-art entertainment with 42-inch plasma TVs. Stay connected with complimentary wired and wireless internet access throughout your stay.

Book your stay today and indulge in the ultimate New York experience!

Why guests recommend it

Great LocationNice Hotel

Facilities & Services (40)

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Newspapers in lobby (surcharge)
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator

Available Rooms

No rooms available for the selected dates

Guest reviews

9.6
Excellent
104 reviews

Most recent

Jonathan
August 30, 2025
10.0
Excellent

Loved our stay

👍 Liked
  • Loved our stay
Jonathan
August 30, 2025
10.0
Excellent

Nice hotel great location

👍 Liked
  • Nice hotel great location
Jerry
August 4, 2025
10.0
Excellent

Nice hotel!

👍 Liked
  • Nice hotel!
David
May 14, 2025
10.0
Excellent

Best Midtown and Best Overall Hotel in Manhattan!

Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.

👍 Liked
  • Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
Vanessa
April 15, 2025
10.0
Excellent

We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!

👍 Liked
  • We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!
Stephanie
March 6, 2025
10.0
Excellent

Just wow

👍 Liked
  • Just wow
Bremen
February 25, 2025
10.0
Excellent

We loved our stay!

👍 Liked
  • We loved our stay!
Paulo
February 16, 2025
8.0
Very Good

Location

👍 Liked
  • Location
Annie
February 11, 2025
10.0
Excellent

This hotel is classic NYC and is top tier in service and quality!

👍 Liked
  • This hotel is classic NYC and is top tier in service and quality!
Sally
January 4, 2025
8.0
Very Good

Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.

👍 Liked
  • Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.

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