ILLUSION XPRESS Downtown Playa
Calle 6 norte #165-0 entre 15 y 20 ave.
About This Property
Luxurious Accommodation
"Downtown, Attraction Deluxe by BFH" is a 4-star hotel in Playa del Carmen, offering modern and comfortable non-smoking rooms with top-notch amenities. Each unit is equipped with air conditioning, a flat-screen TV, and a private bathroom.
Convenient Location
Situated just a short distance from Playa del Carmen Beach and major transportation hubs, this hotel is the perfect base for exploring the city. Guests can easily access the city center, nearby beaches, and popular attractions such as Church of Guadalupe and Xel Ha.
Exceptional Services
Enjoy the outdoor swimming pool, free WiFi, and concierge services provided by the attentive staff who are available 24/7. Whether you need assistance or recommendations, the multilingual team is dedicated to ensuring a memorable stay.
Experience the best of Playa del Carmen at "Downtown", Attraction Deluxe by BFH. Book your stay now!
Why guests recommend it
Facilities & Services (62)
Available Rooms
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Guest reviews
Most recent
It promised a lot on the Internet, but no
👍 Liked
- • It promised a lot on the Internet, but no
👎 Disliked
- • The breakfast was not as advertised on the Internet, they didn't have a dryer, and the iron was burnt. They didn't change my towels any day, and I stayed there for 4 days
One of the cheapest and most comfortable hotels near 2 blocks from 5th Avenue and 3 blocks from the beach.
The atmosphere and comfort
👍 Liked
- • The atmosphere and comfort
👎 Disliked
- • Everything is perfect
The reception and the air-conditioned room.
👍 Liked
- • The reception and the air-conditioned room.
👎 Disliked
- • The breakfast. Choosing only one thing per person was not pleasant.
Good location very friendly
👍 Liked
- • Good location very friendly
👎 Disliked
- • The breakfast
Nothing
👍 Liked
- • Nothing
👎 Disliked
- • It had no windows. The breakfast was a sandwich
Well located but the hotel itself leaves much to be desired
The location, close to everything, well situated compared to the lively street.
👍 Liked
- • The location, close to everything, well situated compared to the lively street.
👎 Disliked
- • Not isolated at all, you can hear all the music from the bar in front and the people coming in. The breakfast is pathetic, a coffee and a plate to choose between fruits and pancakes that the receptionist takes out from under the counter...
Bad
The shower didn't heat up. They didn't clean my room for 1 day. They didn't refund the fee I paid in advance because I didn't want to stay there anymore. I was left without a towel and had to go down to ask! Very bad reception.
👍 Liked
- • The shower didn't heat up. They didn't clean my room for 1 day. They didn't refund the fee I paid in advance because I didn't want to stay there anymore. I was left without a towel and had to go down to ask! Very bad reception.
👎 Disliked
- • No
Your Booking
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