Holiday Inn Washington Capitol - Natl Mall by IHG
550 C St SW, Washington, District of Columbia, 20024
About This Property
Recreational Facilities
Make the most of your stay with our 24-hour fitness center and seasonal outdoor pool to relax and unwind.
Dining Experience
Indulge in delectable American cuisine at 21st Amendment and enjoy a refreshing drink at the bar/lounge.
Event Spaces
With 8000 square feet of conference space and 7 meeting rooms, we are the ideal choice for your events in Washington.
Immerse yourself in the heart of Washington with Holiday Inn Washington Capitol - Natl Mall. Book now and explore the iconic National Air and Space Museum and National Mall just minutes away!
Why guests recommend it
Facilities & Services (65)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
Front desk lack of empathy
Ok but service was always rushed and when I asked for a late checkout I was rudely told that 12 is the latest on a Sunday?
👍 Liked
- • Ok but service was always rushed and when I asked for a late checkout I was rudely told that 12 is the latest on a Sunday?
Don’t Stay Here
I had higher expectations with this being an IHG. Towels were really sad. Fridge did not work - neither of them bcs I called 3 times to get a working one. Toilet handle was barely hanging on. Shower did not drain during the shower (thankfully it would eventually drain in between ppl showering). Parking was more expensive than advertised. Directv signal was so weak we couldn’t watch tv.
👍 Liked
- • I had higher expectations with this being an IHG. Towels were really sad. Fridge did not work - neither of them bcs I called 3 times to get a working one. Toilet handle was barely hanging on. Shower did not drain during the shower (thankfully it would eventually drain in between ppl showering). Parking was more expensive than advertised. Directv signal was so weak we couldn’t watch tv.
Great stay
Location is very convenient, close to all museums and monuments. Room is very clean, breakfast buffet is worth the price. Check in is quick and professional. This is our third stay and we will come again.
👍 Liked
- • Location is very convenient, close to all museums and monuments. Room is very clean, breakfast buffet is worth the price. Check in is quick and professional. This is our third stay and we will come again.
Paying for the Location
I had a truly average experience when staying here a few months back. The rooms were okay— the bed was comfortable, but the sheets had a few stains on it, the in-unit AC wasn’t going continuously and elicited an odd sound and odor (so much so that I actually doordashed a scented wall plug), but everything else was fine— the bathroom was clean, there was enough space for one person to store their belongings, a refrigerator, and housekeeping came every day. I was here in September when it was still quite hot outside, so I was a bit disappointed that the rooftop pool was already closed for the season. The adjoining Starbucks was definitely a plus. The true highlight of this hotel is the location, as you are within walking distance from the National Mall (especially the Air & Space Smithsonian), and very close to a Metro station as well. The price is a little steep considering the overall quality of the hotel, but the location is truly unbeatable. Not entirely sure I would stay here again but I’ve definitely had worse experiences.
👍 Liked
- • I had a truly average experience when staying here a few months back. The rooms were okay— the bed was comfortable, but the sheets had a few stains on it, the in-unit AC wasn’t going continuously and elicited an odd sound and odor (so much so that I actually doordashed a scented wall plug), but everything else was fine— the bathroom was clean, there was enough space for one person to store their belongings, a refrigerator, and housekeeping came every day. I was here in September when it was still quite hot outside, so I was a bit disappointed that the rooftop pool was already closed for the season. The adjoining Starbucks was definitely a plus. The true highlight of this hotel is the location, as you are within walking distance from the National Mall (especially the Air & Space Smithsonian), and very close to a Metro station as well. The price is a little steep considering the overall quality of the hotel, but the location is truly unbeatable. Not entirely sure I would stay here again but I’ve definitely had worse experiences.
Holiday Inn Washington Capital
Great place to stay and close to walk to many museums or catch Metro to go wherever!
👍 Liked
- • Great place to stay and close to walk to many museums or catch Metro to go wherever!
Excellent Hotel
Excellent location, close to the Metro station, and loved having the Starbucks connecting to the hotel. Just a minutes walk from McDonalds and a great pizza place. Convenient Taxi cabs always waiting out front. Plus excellent maid service and wonderful front desk staff. Will definitely stay here again.
👍 Liked
- • Excellent location, close to the Metro station, and loved having the Starbucks connecting to the hotel. Just a minutes walk from McDonalds and a great pizza place. Convenient Taxi cabs always waiting out front. Plus excellent maid service and wonderful front desk staff. Will definitely stay here again.
Excellent Stay
Location is 5/5. Very safe. Clean. Solid value for the rooms. Highly recommend.
👍 Liked
- • Location is 5/5. Very safe. Clean. Solid value for the rooms. Highly recommend.
Great location & value
To be fair, I got a last minute discount rate when demand was low and not a lot going on. Usually this hotel is more expensive than what I paid, and I think the value I received is the main reason why I am putting 5 stars. Location is amazing, close to the metro and the national mall. Rooms are spacious and it was clean.
👍 Liked
- • To be fair, I got a last minute discount rate when demand was low and not a lot going on. Usually this hotel is more expensive than what I paid, and I think the value I received is the main reason why I am putting 5 stars. Location is amazing, close to the metro and the national mall. Rooms are spacious and it was clean.
Go Elsewhere
Picked this location based upon good location. I didn't realize there would be train tracks directly outside the window with trains running ALL NIGHT LONG. Got the breakfast package that said if was for either the buffet or an entree, based upon the menu listed on their website. They no longer do the breakfast entrees, only the buffet but menu still there. Rooms are in desperate need of updating - carpet with snags all over, couch was so horribly sunken couldn't use it, only 1/3 of the tv channels actually worked and the remote barely worked, outlets between the bed did not work at all. Staff was very delightful but that could not make up for all the bad we experienced.
👍 Liked
- • Picked this location based upon good location. I didn't realize there would be train tracks directly outside the window with trains running ALL NIGHT LONG. Got the breakfast package that said if was for either the buffet or an entree, based upon the menu listed on their website. They no longer do the breakfast entrees, only the buffet but menu still there. Rooms are in desperate need of updating - carpet with snags all over, couch was so horribly sunken couldn't use it, only 1/3 of the tv channels actually worked and the remote barely worked, outlets between the bed did not work at all. Staff was very delightful but that could not make up for all the bad we experienced.
An Enjoyable Stay
I booked the Holiday Inn to attend a conference that was close by. The location is great. It's within walking distance to the White House, Monument, and many of the other National attractions. Check in was quick and easy. The staff was very professional, kind, considerate, and attentive. They checked on me to make sure the room met my expectations and let me know if I needed anything, to contact the front. It's suitable for business and it's family friendly. It was nice and quiet. The rooms are spacious and clean and I rested very comfortably. I initially selected it for the price, but I would definitely stay here again, and I encourage anyone looking for a place to stay in DC to consider it.
👍 Liked
- • I booked the Holiday Inn to attend a conference that was close by. The location is great. It's within walking distance to the White House, Monument, and many of the other National attractions. Check in was quick and easy. The staff was very professional, kind, considerate, and attentive. They checked on me to make sure the room met my expectations and let me know if I needed anything, to contact the front. It's suitable for business and it's family friendly. It was nice and quiet. The rooms are spacious and clean and I rested very comfortably. I initially selected it for the price, but I would definitely stay here again, and I encourage anyone looking for a place to stay in DC to consider it.
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