Hyatt Regency New Orleans

Nola Experience

Great hotel for the business side of New Orleans. Food options surrounding the hotel require a walk, but isn't that bad. Just take care in the dark as there were several individuals in the neighborhood that looked like they needed more for their basic needs. Parks were locked to prevent homeless from sleeping in them. You can catch the trolley and bus system not far from this hotel, which was a plus. Typically hotels have the lobby, a restaurant, and restaurants on one floor. This one doesn't, you must ride an escalator to the third floor for their two restaurants. Starbucks is on the second level, and the gift shop is as well. Regarding the gift shop it was nice, and had snacks available. However, it closed early and if you expect snacks after 9pm just forget it, you will have to go to the third floor for any food which is not inexpensive. The other oddity about this hotel was access to the rooms. We helped various folks access rooms as it was confusing. However, by the time you do this it is quite easy and the wait for an elevator in the sized hotel was short. If you wander around the third and second floor you can find yourself in a pickle if you don't pay attention to where the stairs, escalators, or elevators take you.

Great Place to Stay in New Orleans

This hotel is very nice & centrally located. Everything we wanted to see or do was close by. The staff was very friendly & helpful. The room was clean and very comfortable. I was there for a conference on this trip. When I go back with family I will absolutely stay at this hotel.

Beautiful Hotel with Unexplained Charges

The hotel was beautiful and accommodating. However, charges to my personal debit card instead of the authorized corporate cc were unexpected. This inconvenience caused drastic financial impact that I am still waiting for the hotel to rectify. The staff provided no substantial assurance that refunds would be issued, no explanation of those charges (no idea what they were for & did not align to room rates or room service), nor did they apologize for this error. This resulted in unexpected financial strain that affected my entire experience in NOLA & my travel back home. I am still waiting for these charges to be personally reimbursed after they "moved the charges to the corporate cc". I was honestly shocked at the lack of apology & empathy that this mistake had on my trip.

Great 👍

Overall was great. Clean and comfortable,walking distance from most spots in city.

Not worth the money!

Smelly room. No bed just a pullout couch in a large suite. Clogged sink. Extemely expensive for a room with the basic amenities.

The property location was perfect. It was walking distance for the event at the Smoothie King Center. Staff were very friendly, but professional and helpful, especially Jeff and David.

This Hyatt hotel rocks!

This Hyatt hotel really impressed me with its amenities and quality of the service. I'm especially grateful to Chris McDowell, Assitant Director of Operations for his courtesy and willingness to help. Excellent location within walking distance to French Quarter and other New Orleans attractions.