Fairmont Century Plaza Los Angeles at Beverly Hills
2025 Avenue of the Stars
About This Property
Luxurious Amenities
Fairmont Century Plaza Los Angeles offers a range of upscale amenities including free bikes, an outdoor swimming pool, a fitness centre, and a terrace. Guests can also enjoy the convenience of a restaurant, room service, and a 24-hour front desk, as well as free WiFi throughout the property.
Scenic Views
Certain rooms at the property feature a balcony with stunning city views, providing guests with a picturesque backdrop to their stay. Whether relaxing in the room or enjoying a morning coffee, the cityscape vista adds an extra touch of charm to the accommodation.
Convenient Location
Located just a short distance from popular attractions such as Petersen Automotive Museum and Los Angeles County Museum Of Art, Fairmont Century Plaza Los Angeles is the ideal choice for travelers looking to explore the city. With car hire available and close proximity to the airport, guests can easily navigate their way around Los Angeles.
Experience luxury and convenience at Fairmont Century Plaza Los Angeles.
Why guests recommend it
Facilities & Services (91)
Available Rooms
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Guest reviews
Most recent
Location is good
👍 Liked
- • Location is good
👎 Disliked
- • The breakfast supposedly was included in the room package but I was surprised when they told me at the front desk at the checkout that I have to pay because it is only a credit of USD 50 and the rest I have to pay. They are not clear about the additional charges to be paid.
We will never go back to Fairmont again
Dear Management Team, I am writing to express my profound disappointment with the lack of guest recognition I experienced regarding my current stay. My reservations details were as follows: Original Stay: Wednesday to Friday (Fairmont Gold King Room) Extension: Saturday (Standard King Room, departing Sunday at 5:00 AM) Because we were leaving at 5:00 AM on Sunday and have been out of the hotel for most of the day on Saturday, we did not need Fairmont Gold lounge access for the extension. However, as frequent, loyal guests who always stayed at the Gold level, I submitted a request, weeks prior to our trip, simply asking to remain in the same physical room for the final night to avoid the inconvenience of packing and moving. On the Friday, after an exhausting amount of calls, requests, and back-and-forth, the management team informed me that we cannot stay in the same room unless we paid the higher Gold rate. This was not a matter of affordability; it was a matter of basic customer loyalty, convenience, and respect. Forcing a returning guest to pack up and move to the 8th floor for a matter of a few hours—simply to extract a bit more revenue—shows that Fairmont values short-term profit over long-term guest retention. With the abundance of luxury hotel choices in Los Angeles, we always chose the Fairmont as our primary destination because we expected premium service. Instead, we were treated with a complete lack of flexibility and care. We did comply with the move to the 8th floor for the Saturday stay. However, please be advised that due to this incredibly poor handling of a loyal guest, you have permanently lost our business. We will not be returning to this or any other Fairmont property again.
👍 Liked
- • Dear Management Team, I am writing to express my profound disappointment with the lack of guest recognition I experienced regarding my current stay. My reservations details were as follows: Original Stay: Wednesday to Friday (Fairmont Gold King Room) Extension: Saturday (Standard King Room, departing Sunday at 5:00 AM) Because we were leaving at 5:00 AM on Sunday and have been out of the hotel for most of the day on Saturday, we did not need Fairmont Gold lounge access for the extension. However, as frequent, loyal guests who always stayed at the Gold level, I submitted a request, weeks prior to our trip, simply asking to remain in the same physical room for the final night to avoid the inconvenience of packing and moving. On the Friday, after an exhausting amount of calls, requests, and back-and-forth, the management team informed me that we cannot stay in the same room unless we paid the higher Gold rate. This was not a matter of affordability; it was a matter of basic customer loyalty, convenience, and respect. Forcing a returning guest to pack up and move to the 8th floor for a matter of a few hours—simply to extract a bit more revenue—shows that Fairmont values short-term profit over long-term guest retention. With the abundance of luxury hotel choices in Los Angeles, we always chose the Fairmont as our primary destination because we expected premium service. Instead, we were treated with a complete lack of flexibility and care. We did comply with the move to the 8th floor for the Saturday stay. However, please be advised that due to this incredibly poor handling of a loyal guest, you have permanently lost our business. We will not be returning to this or any other Fairmont property again.
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