Kempinski Hotel Cancun
Retorno del Rey, 36
About This Property
Luxurious Amenities and Services
This Kempinski Hotel Cancun is a paradise offering 2 outdoor swimming pools, a rejuvenating spa, and a pristine private beach. Indulge in modern rooms with top-notch entertainment systems and unwind in the Kempinski spa and Salon with a variety of massage therapies and body treatments.
Exquisite Dining Experience
Savor a culinary journey from traditional Asian delights at The Sushi Bar to Mediterranean flavors at Fantino. Enjoy indoor or outdoor dining with ocean views and sip on cocktails at the elegant Lobby Lounge.
Convenient Location and Transportation Services
Conveniently located just 20 minutes from Cancun International Airport, the hotel offers seamless airport transfers and easy access to nearby attractions like Aquaworld. Experience luxury and comfort at its finest at the Kempinski Hotel Cancun.
Why guests recommend it
Facilities & Services (119)
Available Rooms
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Guest reviews
Most recent
We had an incredibly happy time. We went as a family, both the children and the grandparents were happy.
The comfort and attention of the staff.
👍 Liked
- • The comfort and attention of the staff.
👎 Disliked
- • I liked everything.
Everything Top!
Everything Top!
Cleanliness
👍 Liked
- • Cleanliness
👎 Disliked
- • We paid for breakfast and it was continental. Very short.
Kempinski Luxury in Cancun
This was my second Kempinski stay, after visiting the Munich property during Oktoberfest a few years ago, and once again the service was outstanding. The staff are what make this hotel special—friendly, professional, and genuinely focused on creating a great experience. The property features beautiful Mexican sculpture and artwork that gives it a unique, traditional character. We booked through Amex Fine Hotels + Resorts, which added some nice Club Level perks. The pools were crystal clear, and while the beach was experiencing the seasonal sargassum issue we expected, swimming in the sea was still enjoyable with a little extra effort. The food and beverage program felt elevated, and everything I ate was delicious. Despite the staff’s efforts to keep the rooms clean and the property well maintained, the rooms could use a cosmetic refresh, as some of the furniture is showing its age. This is an excellent choice for travelers looking for a refined, quieter alternative to the large all-inclusive resorts, and I would happily return.
👍 Liked
- • This was my second Kempinski stay, after visiting the Munich property during Oktoberfest a few years ago, and once again the service was outstanding. The staff are what make this hotel special—friendly, professional, and genuinely focused on creating a great experience. The property features beautiful Mexican sculpture and artwork that gives it a unique, traditional character. We booked through Amex Fine Hotels + Resorts, which added some nice Club Level perks. The pools were crystal clear, and while the beach was experiencing the seasonal sargassum issue we expected, swimming in the sea was still enjoyable with a little extra effort. The food and beverage program felt elevated, and everything I ate was delicious. Despite the staff’s efforts to keep the rooms clean and the property well maintained, the rooms could use a cosmetic refresh, as some of the furniture is showing its age. This is an excellent choice for travelers looking for a refined, quieter alternative to the large all-inclusive resorts, and I would happily return.
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