JW Marriott Hotel Hong Kong
Pacific Place, 88 Queensway
About This Property
Luxurious Accommodations with Stunning Views
Experience the breathtaking vistas of Hong Kong City, Victoria Harbour, or the mountains from our rooms with large windows. Enjoy a perfect night's sleep on our exclusive 7-layer mattresses and choose your preferred pillow for ultimate comfort.
Top-Notch Amenities for Ultimate Relaxation
Unwind at our outdoor pool, heated during winter, or pamper yourself at the Health Club with a sauna, steam room, and rejuvenating massage services.
Culinary Delights for Every Palate
Indulge in authentic Cantonese cuisine at the award-winning Man Ho Restaurant or savor fresh seafood at the Fish Bar. Treat yourself to signature coffees at Dolce 88 or feast on diverse buffets at JW Cafe.
Book your stay at JW Marriott Hotel Hong Kong for an unforgettable blend of luxury, comfort, and exceptional service.
Why guests recommend it
Facilities & Services (82)
Available Rooms
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Guest reviews
Most recent
The location and service and staff very helpful
👍 Liked
- • The location and service and staff very helpful
👎 Disliked
- • None
A good location and a beautiful hotel
The staff is polite. The cleaning is also thorough
👍 Liked
- • The staff is polite. The cleaning is also thorough
A Good Stay, Highlighted by Exceptional Concierge Service
We had a generally very pleasant stay at the JW Marriott Hotel Hong Kong. Among the positive aspects, the beds were particularly comfortable and the breakfast offered an excellent selection and very good quality. What really stood out, however, was the exceptional support provided by the Concierge team. Due to Typhoon Noul, our flight was cancelled and we unexpectedly had to extend our stay for another two nights. During what was naturally a difficult and uncertain situation, the Concierge team were extremely helpful, professional and efficient. Their assistance made a real difference, and we are particularly grateful for the way they supported us. Overall, we had a good stay at the JW Marriott Hong Kong, with some areas where the service could be improved. Nevertheless, the outstanding professionalism and assistance of the Concierge team, particularly during the disruption caused by the typhoon, deserves a very special mention and was undoubtedly the highlight of the service we received.
👍 Liked
- • We had a generally very pleasant stay at the JW Marriott Hotel Hong Kong. Among the positive aspects, the beds were particularly comfortable and the breakfast offered an excellent selection and very good quality. What really stood out, however, was the exceptional support provided by the Concierge team. Due to Typhoon Noul, our flight was cancelled and we unexpectedly had to extend our stay for another two nights. During what was naturally a difficult and uncertain situation, the Concierge team were extremely helpful, professional and efficient. Their assistance made a real difference, and we are particularly grateful for the way they supported us. Overall, we had a good stay at the JW Marriott Hong Kong, with some areas where the service could be improved. Nevertheless, the outstanding professionalism and assistance of the Concierge team, particularly during the disruption caused by the typhoon, deserves a very special mention and was undoubtedly the highlight of the service we received.
👎 Disliked
- • There were, however, a few aspects that we felt could be improved. Our room, although comfortable, would benefit from some updating, as certain elements are beginning to feel somewhat dated. We also experienced some difficulties with the Front Desk service. We had the impression that some of the staff may have been relatively inexperienced or still in training, which resulted in some communication difficulties, particularly when we needed to arrange the unexpected two-night extension caused by the typhoon. The process was not as clear or straightforward as we would have expected from a hotel of this standard. Similarly, although the quality and variety of the breakfast were very good, the table service was at times rather disorganised. On several occasions, we had to repeat the same request to different members of staff before it was attended to.
Good for a business trip.
Great location, nice room, excellent breakfast, pool and poolside restaurant very welcoming, a shame that smoking is no longer allowed in that area.
👍 Liked
- • Great location, nice room, excellent breakfast, pool and poolside restaurant very welcoming, a shame that smoking is no longer allowed in that area.
👎 Disliked
- • The hotel hosts several conferences, so guests have to give up comfort. Queues at the elevators, reserved spaces in the lobby and therefore less space, less comfort for guests and a lot of noise in the lobby. The smoking ban at the pool lounge was a good place to work in relax mode.
Best hotel in Asia
Everything
👍 Liked
- • Everything
Everything was superb
👍 Liked
- • Everything was superb
Good value for money and excellent location
Good rooms
👍 Liked
- • Good rooms
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