Hotel Intercontinental Cali by IHG
Av. Colombia No. 2-72
About This Property
Luxurious Accommodation
Hotel Intercontinental in downtown Cali offers elegant gold and peach rooms with free WiFi, perfect for a comfortable stay. The rooms feature wood floors, air conditioning, and queen-size beds for a relaxing experience.
Culinary Delights
Indulge in a variety of dining options at the hotel. From casual dining at La Terraza Restaurant to mouthwatering hot stone barbecues at Fogón de Piedra, there's something for every palate. Enjoy pizzas and fresh pasta at La Pizzeria or savor the breakfast buffet at La Brasserie.
Relaxation and Convenience
Unwind by the pool or stay active at the health club during your stay. With additional amenities like free parking and a business center, Hotel Intercontinental Cali ensures a hassle-free and enjoyable visit.
Experience luxury and convenience at Hotel Intercontinental Cali. Book your stay now for an unforgettable experience.
Why guests recommend it
Facilities & Services (82)
Available Rooms
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Guest reviews
Most recent
Good rest
The restaurants
👍 Liked
- • The restaurants
👎 Disliked
- • Nothing
Super
Super
Vibrant Cali
The best
👍 Liked
- • The best
Overall the hotel was average because some of the front desk employees seem to discriminate.
I like the pool area.
👍 Liked
- • I like the pool area.
👎 Disliked
- • I didn't like how some of the front desk check-in staff treated my friend as though he was not a customer like me who was checked in with me, and they assumed he was not a checked-in guest and always asked him what floor he was going to on the elevators.
My Favorite Hotel in Cali, Colombia
This is an excellent hotel, no words to describe the friendly staff, they are always ready to listen to us and help with our journey, it’s located in a very good neighborhood, close to cultural centers, malls, doctors and many restaurants that are very easy to walk, this place is 10 out of 10
👍 Liked
- • This is an excellent hotel, no words to describe the friendly staff, they are always ready to listen to us and help with our journey, it’s located in a very good neighborhood, close to cultural centers, malls, doctors and many restaurants that are very easy to walk, this place is 10 out of 10
The best alternative to visit Cali.
They have several restaurants in the same building. It's a lot of fun.
👍 Liked
- • They have several restaurants in the same building. It's a lot of fun.
Excellent as usual, but tainted by very slow bar and restaurant service (not the fault of the staff, who are very professional)
I stay here quite frequently, whenever my international travel brings me to Cali. I have been coming for 15 years. Its location and the quality of its food are unparalleled.
👍 Liked
- • I stay here quite frequently, whenever my international travel brings me to Cali. I have been coming for 15 years. Its location and the quality of its food are unparalleled.
👎 Disliked
- • I’m afraid the level of service has collapsed. Staff are very hard-working, friendly, and courteous. However, it is evident that the restaurants and bars are severely understaffed. In the two days I was here, I used the restaurant (terrace) and bars (terrace and indoor) five times. Believe it or not, each time I was kept waiting to be acknowledged and to have my order taken for about 20 minutes. In fact, on one occasion, I just left and went to find a place outside the hotel. I’m not the complaining type, but I think the management needs to know that their apparent cuts, or at least unwillingness to invest in sufficient restaurant staff, is not going unnoticed by regular customers. And the poor staff are keeping a very professional face, remaining calm under pressure, but evidently being worked double (yet losing tips as well because frustrated customers will not tip or may even walk out). I’m saying this and I hope that management will take into account this perception and increase their staff numbers. This is a top hotel charging top rates and the focus should be on the quality of service, not trying to extend the bottom line that little bit more. Of course, overheads are a challenge to all hotel businesses, but your brand and USP are service and quality and need to be maintained! I reiterate, the staff are excellent and I have no complaints about them - there are just too few in the restaurant and bar areas, running around under pressure!
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