Hotel Giraffe by Library Hotel Collection
365 Park Avenue South At 26th St.
About This Property
Rooftop Garden and Free Wi-Fi
1920's and 1930's Photography Decor
Complimentary Refreshments and In-House Restaurant
Located in the vibrant NoMad neighborhood, Hotel Giraffe by Library Hotel Collection offers a unique blend of luxury and convenience. With a charming rooftop garden and complimentary Wi-Fi, guests can unwind in style. The rooms, adorned with captivating photography from the 1920s and 1930s, provide a nostalgic yet elegant ambiance. Indulge in complimentary refreshments and dine at the in-house restaurant, Bread & Tulips. Just steps away from Union Square Park and Chelsea, and with easy access to transportation, Hotel Giraffe is the perfect choice for your New York City adventure. Book now for an unforgettable stay!
Why guests recommend it
Facilities & Services (57)
Available Rooms
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Guest reviews
Most recent
Perfect location to visit the city. It was the only hotel that included breakfast and, although quite limited (bagels, bread, cereals, and yogurt but no savory options), it was excellent! The staff were very kind. I highly recommend it!
👍 Liked
- • Perfect location to visit the city. It was the only hotel that included breakfast and, although quite limited (bagels, bread, cereals, and yogurt but no savory options), it was excellent! The staff were very kind. I highly recommend it!
Good location, disappointing breakfast
Good location. Short distance to restaurants, shops, and subway. Large room with separate bedroom and living room.
👍 Liked
- • Good location. Short distance to restaurants, shops, and subway. Large room with separate bedroom and living room.
👎 Disliked
- • The breakfast was very simple and disappointing. This makes us not choose this hotel again despite its good location.
While these issues did not ruin our weekend, I specifically chose this hotel because of its reputation for quality and
The location was perfect and we were able to get to the property with little effort, enjoy a nice late lunch at a convenient local pub, and still get cleaned up in plenty of time for our evening plans.
👍 Liked
- • The location was perfect and we were able to get to the property with little effort, enjoy a nice late lunch at a convenient local pub, and still get cleaned up in plenty of time for our evening plans.
👎 Disliked
- • I arrived at the hotel in the early afternoon and asked whether an early check-in might be available. The guest immediately ahead of me made the same request and was accommodated, while I was told that my room was not yet ready. That was understandable, so I checked my bags with the hotel and went to lunch. When I returned at the posted 3:00 p.m. check-in time, I was again informed that my room was still not ready, with no explanation beyond that. After waiting an additional 30 minutes—and after several discussions with the front desk—I was finally able to check in. The delayed check-in was disappointing, particularly since another guest with the same request had been accommodated earlier and no explanation or proactive communication was provided regarding the delay. Upon entering our room, we discovered that while the air conditioning was operational, the unit was leaking and had soaked a section of the carpet. By that point, we were already running late for our evening plans and had little choice but to continue with our stay. I was grateful that the air conditioning was at least functioning, especially during the sweltering Fourth of July weekend in New York City. However, given the cost of the room and the hotel’s reputation, I expected a higher standard of service. Better communication regarding the delayed check-in, a room that was fully prepared upon arrival, or at least an acknowledgment of the issue and an offer to accommodate the inconvenience would have gone a long way.
We have stayed at many hotels worldwide. Hotel Giraffe has been one of the top, if not the best one.
Excellent customer service, great location (midway between Times Square and SoHo with close access to subway on 28th St.), very good continental breakfast. We booked the King Suite and its layout with a separate living room and sofa bed was perfect for the three of us (two adults and a teenager.) A hidden gem and we will definitely stay there again.
👍 Liked
- • Excellent customer service, great location (midway between Times Square and SoHo with close access to subway on 28th St.), very good continental breakfast. We booked the King Suite and its layout with a separate living room and sofa bed was perfect for the three of us (two adults and a teenager.) A hidden gem and we will definitely stay there again.
👎 Disliked
- • We liked everything.
Room and bed were really spacious. Had a great roof terrace space to use.
👍 Liked
- • Room and bed were really spacious. Had a great roof terrace space to use.
Excellent location, close to subway and Madison Park, quiet, not too big, lots of restaurants nearby
👍 Liked
- • Excellent location, close to subway and Madison Park, quiet, not too big, lots of restaurants nearby
👎 Disliked
- • Breakfast was basic but ok. We stayed 1 week, some variation would be welcome
Comfortable beds but unengaged staff.
Comfortable beds, bathtub.
👍 Liked
- • Comfortable beds, bathtub.
👎 Disliked
- • No fridge in the room, slightly indifferent staff at breakfast. A bit affected breakfast. Not a very friendly woman at the reception.
The staff is very friendly and helpful. The location is very convenient.
👍 Liked
- • The staff is very friendly and helpful. The location is very convenient.
👎 Disliked
- • The furniture isn't well suited for the room. The chairs don't fit under the desks, for example. And the minifridge doesn't fit in the cabinet designed for it so it just sits on the floor and the cabinet sits empty.
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