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Hampton Inn & Suites Boston Crosstown Center

★★★
Good

811 Massachusetts Ave, Boston, Massachusetts, 02118

About This Property

Immerse yourself in the heart of Boston with a stay at Hampton Inn & Suites Boston Crosstown Center, where modern convenience meets urban charm.

Recreational Amenities
Unwind in our inviting indoor pool or elevate your fitness routine in our fully equipped fitness center. Enjoy a variety of recreational options for guests of all ages, promoting relaxation and wellness during your stay.

Dining Experiences
Savor delightful meals at our on-site restaurant or grab a quick bite at our snack bar/deli. Quench your thirst at the bar/lounge, and don’t miss the complimentary buffet breakfast to kickstart your day.

Comfortable Accommodations
Our spacious guestrooms feature all the conveniences of home, including refrigerators, microwaves, and complimentary Wi-Fi. Relax and recharge in your private bathroom, complete with complimentary toiletries, making your stay both comfortable and enjoyable.

Book your stay today and experience the best of Boston hospitality!

Why guests recommend it

Good breakfastHelpful staff

Facilities & Services (49)

Free breakfast
Meeting rooms
Fitness facilities
Area shuttle (surcharge)
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Wheelchair accessible
Elevator

Available Rooms

Select dates to see available rooms

Guest reviews

8.6
Very Good
329 reviews

Most recent

Wyatt
July 3, 2026
6.0
Pleasant

It’s a good hotel overall but it’s the homeless shelter across the street that soured the experience.

Good breakfast, good staff, and a comfortable room.

👍 Liked
  • Good breakfast, good staff, and a comfortable room.
👎 Disliked
  • There is a homeless shelter across the street and you can sometimes hear some crackhead outside talking/yelling to himself. If you have a rental car, pulling around back isn’t a big deal but if you choose to save money by keeping your car parked there and wanted to either walk or bike Boston, you might get approached by some of them.
Elsiddeg
July 3, 2026
10.0
Excellent

Back soon and recommended to my friends

Feeling I'm home

👍 Liked
  • Feeling I'm home
👎 Disliked
  • Nothing
Donald
July 2, 2026
7.0
Good

Robert
July 2, 2026
9.0
Excellent

William
June 30, 2026
9.0
Excellent

Good value, great staff, good location.

The staff were very accommodating and friendly. I needed to briefly park my rental car out front while my family made their way down and the security guard very kindly let me park in front so that I didn't need to pay for parking.

👍 Liked
  • The staff were very accommodating and friendly. I needed to briefly park my rental car out front while my family made their way down and the security guard very kindly let me park in front so that I didn't need to pay for parking.
👎 Disliked
  • The hotel is right near a very busy street and hospital, so it is noisy through the night, but the staff do what they can to minimize it.
GEOVANNY
June 30, 2026
7.0
Good

comfortable

👍 Liked
  • comfortable
👎 Disliked
  • The room was fine but we were assigned a room facing the avenue which was very noisy. Additionally, the room smelled like cigarettes and other substances.
Alexander
June 29, 2026
8.0
Very Good

Nice hotel, good breakfast

I had quite a nice big and calm room with a big window. The pool was a nice thing to cool down. The breakfast was a typical, but a well-equipped one. The personnel at the breakfast was especially friendly and helpful. Within the lobby, there was a small Snack & drink corner like a tiny supermarket, which was quite helpful.

👍 Liked
  • I had quite a nice big and calm room with a big window. The pool was a nice thing to cool down. The breakfast was a typical, but a well-equipped one. The personnel at the breakfast was especially friendly and helpful. Within the lobby, there was a small Snack & drink corner like a tiny supermarket, which was quite helpful.
👎 Disliked
  • I'm still waiting for my invoice, as booking.com says the hotel must give it and the hotel said I get it via booking. This is annoying since I want to clear my travel expenses.
Helen
June 29, 2026
10.0
Excellent

It was perfect for our needs in Boston.

The Staff was amazing. They were all super helpful and very nice. We used the shuttle once and ate breakfast every day. Even the pool was a nice outing even though it was indoor. Haha. Being a Hilton honors member was really nice as we got water every day.

👍 Liked
  • The Staff was amazing. They were all super helpful and very nice. We used the shuttle once and ate breakfast every day. Even the pool was a nice outing even though it was indoor. Haha. Being a Hilton honors member was really nice as we got water every day.
👎 Disliked
  • One night it was raining and there seemed to be more emergencies outside as the hospital is next door. So, it was a little louder with sirens than usual! I’m a heavy sleeper, so I was fine. Also, the shuttles are nice, but it only worked out one day to use them, but the Uber system was amazing. We only had a 5 minute or less wait 99% of the time.
Samuel
June 27, 2026
10.0
Excellent

MORA
June 26, 2026
10.0
Excellent

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