Ana y Jose Tulum Hotel & Beach Club
Carretera Tulum Bocapaila Km 7
About This Property
Luxurious Tropical Getaway
Outdoor Pool and Spa: Enjoy a refreshing dip in the outdoor pool or indulge in a rejuvenating spa treatment amidst lush tropical gardens.
Beachfront Location: With direct beach access and stunning views of the sea, Ana y Jose Charming Hotel & Spa offers the perfect seaside retreat just minutes away from Tulum’s ancient Maya ruins.
Mexican Hospitality and Cuisine: Immerse yourself in the vibrant Mexican culture with stylish suites featuring traditional décor, a terrace bar with sea views, and a restaurant serving delicious Mexican dishes made from locally sourced ingredients.
Experience the beauty of Tulum and unwind in luxury at Ana y Jose Charming Hotel & Spa. Book your stay now for an unforgettable tropical escape.
Why guests recommend it
Facilities & Services (100)
Available Rooms
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Guest reviews
Most recent
Relaxation
The style is excellent.
👍 Liked
- • The style is excellent.
👎 Disliked
- • There is no AC at the lobby and the bar area
Correct stay
The hotel is good, and its staff is very attentive. The wifi worked very well. The pool area is very pleasant, although it lacks lounge chairs considering that the beach area is completely unusable.
👍 Liked
- • The hotel is good, and its staff is very attentive. The wifi worked very well. The pool area is very pleasant, although it lacks lounge chairs considering that the beach area is completely unusable.
👎 Disliked
- • What I do not recommend are their rooms with a thatched roof. We had a Booking reservation with photos showing a normal roof, but we were given a room with a thatched roof on the top floor. Initially, it didn't bother us, but when night came and we went to sleep, we started to see dirt remnants from the thatch falling on the beds and remnants of (according to AI) droppings from some little lizard that was inside (we saw a very small one on the bed's wall). That night there was a storm, and the sounds of water and animals on the thatched roof barely let us sleep. Luckily, the next day they agreed to change our room. The staff was very friendly and facilitated the change without any issues. The breakfast was a menu, correct and appetizing. The rest of the services were extremely expensive, as if Tulum were still a luxury area as it was years ago. We expected prices to be adjusted, but they were still charging 350 pesos for a coke and a sparkling water, cocktails for over 300 pesos plus tip for the service.
An Unforgettable Stay
An Unforgettable Stay! What a wonderful, quaint boutique hotel with beautiful accommodations and the friendliest, most attentive staff! I stayed in a room called Agua del Mar, which had its own little private pool. Although I didn’t use the private pool during my five-day stay in July because the water was quite cold, the main pool was much warmer and absolutely lovely. The hotel also has a private tequila tasting room upstairs, and the lobby is open, airy, and beautifully designed. Its location across the street from the beach makes it even more charming. Omar, our waiter, was absolutely amazing, and Chef David was equally wonderful. Every meal was delicious, and the complimentary breakfast was a highlight. I loved the avocado toast so much that I ordered it every morning during my stay! One of the most memorable parts of my trip was the incredible attention from the staff. Ambrosio, the groundskeeper, remembered that I wanted to see a turtle. He actually contacted me twice during my stay to let me know when turtles were coming ashore to nest so I could watch them from a respectful distance. That thoughtful gesture meant so much to me. Mar, another wonderful staff member, also gave me an excellent restaurant recommendation: La Negra Tomasa, a local hotspot serving authentic food with live music. It was such a fun and memorable experience! The entire stay was truly unforgettable, largely because of the warm, welcoming, and incredibly accommodating staff. Their genuine care and attention to detail made me feel so special throughout my visit. I would absolutely return and highly recommend this beautiful boutique hotel to anyone looking for a relaxing and memorable stay.
👍 Liked
- • An Unforgettable Stay! What a wonderful, quaint boutique hotel with beautiful accommodations and the friendliest, most attentive staff! I stayed in a room called Agua del Mar, which had its own little private pool. Although I didn’t use the private pool during my five-day stay in July because the water was quite cold, the main pool was much warmer and absolutely lovely. The hotel also has a private tequila tasting room upstairs, and the lobby is open, airy, and beautifully designed. Its location across the street from the beach makes it even more charming. Omar, our waiter, was absolutely amazing, and Chef David was equally wonderful. Every meal was delicious, and the complimentary breakfast was a highlight. I loved the avocado toast so much that I ordered it every morning during my stay! One of the most memorable parts of my trip was the incredible attention from the staff. Ambrosio, the groundskeeper, remembered that I wanted to see a turtle. He actually contacted me twice during my stay to let me know when turtles were coming ashore to nest so I could watch them from a respectful distance. That thoughtful gesture meant so much to me. Mar, another wonderful staff member, also gave me an excellent restaurant recommendation: La Negra Tomasa, a local hotspot serving authentic food with live music. It was such a fun and memorable experience! The entire stay was truly unforgettable, largely because of the warm, welcoming, and incredibly accommodating staff. Their genuine care and attention to detail made me feel so special throughout my visit. I would absolutely return and highly recommend this beautiful boutique hotel to anyone looking for a relaxing and memorable stay.
One of the best Boutique Hotels in Tulum
Very Friendly and attentive staff, all of them- Maria, William, José and all the others of which I can‘t remember the names- really everyone was Here to make our stay wonderful and relaxed. Highly clean Hotel and Hotel Area, housekeeping as well as the Reception Gabe Their best to fulfill our wishes.
👍 Liked
- • Very Friendly and attentive staff, all of them- Maria, William, José and all the others of which I can‘t remember the names- really everyone was Here to make our stay wonderful and relaxed. Highly clean Hotel and Hotel Area, housekeeping as well as the Reception Gabe Their best to fulfill our wishes.
Sat down had great food and people serving and the food was amazing once it came
Amazing. All were so fun! Maria, William, and Renoldo. Great company.
👍 Liked
- • Amazing. All were so fun! Maria, William, and Renoldo. Great company.
BEAUTIFUL
Incredible people, place, location, and rooms. The exceptional wait staff and service, particularly Maria and Rafael in the restaurant, made the overall experience truly great. The beauty of the place added to the overall enjoyment.
👍 Liked
- • Incredible people, place, location, and rooms. The exceptional wait staff and service, particularly Maria and Rafael in the restaurant, made the overall experience truly great. The beauty of the place added to the overall enjoyment.
Bach trip
Rolando is incredible!! We had so much fun! He made our trip so special!!!
👍 Liked
- • Rolando is incredible!! We had so much fun! He made our trip so special!!!
⭐️⭐️⭐️⭐️
We had an amazing stay, and a big part of that was thanks to Mar the concierge and all the staff from the restaurant, Maria, William and Rafa We came to the hotel with a work group, and from the moment we arrived Mar made us feel so welcome. She showed us around our room, explained everything we needed to know, and made sure we were comfortable from the start, also we filmed a video of the hotel and she totally stole the show!! Throughout our stay Mar was always available whenever we needed anything—even if it was just asking her to take pictures for us, She was always smiling, kind, and happy to help Since there was quite a bit of seaweed on the beach, Mar recommended some beautiful places nearby that were affordable and definitely worth visiting She also suggested an amazing sushi restaurant that ended up being one of our favorite meals of the trip Mar truly went above and beyond and made our stay even more enjoyable Thank you for all your help and for making us feel so well taken care of We hope to come back soon 😍
👍 Liked
- • We had an amazing stay, and a big part of that was thanks to Mar the concierge and all the staff from the restaurant, Maria, William and Rafa We came to the hotel with a work group, and from the moment we arrived Mar made us feel so welcome. She showed us around our room, explained everything we needed to know, and made sure we were comfortable from the start, also we filmed a video of the hotel and she totally stole the show!! Throughout our stay Mar was always available whenever we needed anything—even if it was just asking her to take pictures for us, She was always smiling, kind, and happy to help Since there was quite a bit of seaweed on the beach, Mar recommended some beautiful places nearby that were affordable and definitely worth visiting She also suggested an amazing sushi restaurant that ended up being one of our favorite meals of the trip Mar truly went above and beyond and made our stay even more enjoyable Thank you for all your help and for making us feel so well taken care of We hope to come back soon 😍
AMAZING!! MAR OUR CONCIERGE THE BEST
Our stay was absolutely wonderful, and a huge part of that was thanks to Mar, our concierge. From the moment we arrived, she was incredibly kind, warm, and attentive. She was always available to help with anything we needed and made us feel genuinely cared for throughout our stay. What impressed us the most was her dedication. Even on a day when she wasn't working, we were leaving early for a tour, and she personally came to the hotel just to make sure we had our towels before we left. That level of care and commitment is something you rarely see... No matter what we needed—recommendations, assistance, or simply answering our questions—Mar was always there with a smile and a great attitude. She truly went above and beyond to make our vacation special We only wish there were more hospitality professionals like Mar <3 . Her professionalism, genuine kindness, and outstanding guest service made all the difference. She is a true asset to the hotel, and we can't thank her enough for making our trip so memorable, we hope to back soon!!!
👍 Liked
- • Our stay was absolutely wonderful, and a huge part of that was thanks to Mar, our concierge. From the moment we arrived, she was incredibly kind, warm, and attentive. She was always available to help with anything we needed and made us feel genuinely cared for throughout our stay. What impressed us the most was her dedication. Even on a day when she wasn't working, we were leaving early for a tour, and she personally came to the hotel just to make sure we had our towels before we left. That level of care and commitment is something you rarely see... No matter what we needed—recommendations, assistance, or simply answering our questions—Mar was always there with a smile and a great attitude. She truly went above and beyond to make our vacation special We only wish there were more hospitality professionals like Mar <3 . Her professionalism, genuine kindness, and outstanding guest service made all the difference. She is a true asset to the hotel, and we can't thank her enough for making our trip so memorable, we hope to back soon!!!
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