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Ana y Jose Tulum Hotel & Beach Club

★★★★★
Excellent

Carretera Tulum Bocapaila Km 7

About This Property

Luxurious Tropical Getaway

Outdoor Pool and Spa: Enjoy a refreshing dip in the outdoor pool or indulge in a rejuvenating spa treatment amidst lush tropical gardens.

Beachfront Location: With direct beach access and stunning views of the sea, Ana y Jose Charming Hotel & Spa offers the perfect seaside retreat just minutes away from Tulum’s ancient Maya ruins.

Mexican Hospitality and Cuisine: Immerse yourself in the vibrant Mexican culture with stylish suites featuring traditional décor, a terrace bar with sea views, and a restaurant serving delicious Mexican dishes made from locally sourced ingredients.

Experience the beauty of Tulum and unwind in luxury at Ana y Jose Charming Hotel & Spa. Book your stay now for an unforgettable tropical escape.

Why guests recommend it

Exceptional, named service (William, Maria, Jose, Ana, etc.)Beachfront/tropical setting and lovely atmosphereExcellent food and restaurant serviceGreat pool & beach club with comfortable sun loungersAttentive staff and quick communication

Facilities & Services (100)

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Available Rooms

Select dates to see available rooms

Guest reviews

9.3
Excellent
394 reviews

Most recent

Sherpa15338324254
June 25, 2026
10.0
Excellent

Perfect

By far the best experience we had in Tulum! Thanks to Wiliam he is the best and the funniest! See you soon xx

👍 Liked
  • By far the best experience we had in Tulum! Thanks to Wiliam he is the best and the funniest! See you soon xx
884tiffaines
June 21, 2026
10.0
Excellent

Great service

William in the restaurant area was great. We had him every morning for breakfast as our server. He even wanted me to try different drinks, I love he pushed me out my box.

👍 Liked
  • William in the restaurant area was great. We had him every morning for breakfast as our server. He even wanted me to try different drinks, I love he pushed me out my box.
Erika
June 19, 2026
7.0
Good

The staff was extremely kind and helpful. Communication was perfect. Answers to questions via What'sApp came almost instantly.

👍 Liked
  • The staff was extremely kind and helpful. Communication was perfect. Answers to questions via What'sApp came almost instantly.
👎 Disliked
  • I didn't like the location of the hotel so much. There are better locations.
781nealk
June 13, 2026
10.0
Excellent

Lovely hotel and beach club

Staff at the beach club are excellent and attentive. We had a lovely week with breakfast each day here. Thank you Omar, William, Jose, Rafael, and Eber!

👍 Liked
  • Staff at the beach club are excellent and attentive. We had a lovely week with breakfast each day here. Thank you Omar, William, Jose, Rafael, and Eber!
402sergejw
June 12, 2026
10.0
Excellent

Very satisfied

We had a wonderful day at this hotel and can highly recommend it. The hotel is beautiful, with a very relaxing atmosphere. The pool area is excellent, and the sun loungers are extremely comfortable. The food was also delicious and exceeded our expectations. A special thank you goes to William, who took care of us during our visit. He was incredibly friendly, attentive, and professional, making our experience even more enjoyable. Whether you stay here for several days or just visit for a day pass, it is definitely worth it. Relaxing by the pool or on the beach is a fantastic experience. Thank you for a great day – we would definitely come back!

👍 Liked
  • We had a wonderful day at this hotel and can highly recommend it. The hotel is beautiful, with a very relaxing atmosphere. The pool area is excellent, and the sun loungers are extremely comfortable. The food was also delicious and exceeded our expectations. A special thank you goes to William, who took care of us during our visit. He was incredibly friendly, attentive, and professional, making our experience even more enjoyable. Whether you stay here for several days or just visit for a day pass, it is definitely worth it. Relaxing by the pool or on the beach is a fantastic experience. Thank you for a great day – we would definitely come back!
austincC5846VY
June 8, 2026
10.0
Excellent

Great Food, Best Customer Service

Wiliam and Mariana took care of us better than I could’ve ever imagined. We came running in during the rain and they made sure we sat at a table and chairs that were dried and got us everything we needed. We ate the large portioned fish tacos and the fajita steak with fruit cocktails and it was delicious. Thank you Wiliam and Mariana!!

👍 Liked
  • Wiliam and Mariana took care of us better than I could’ve ever imagined. We came running in during the rain and they made sure we sat at a table and chairs that were dried and got us everything we needed. We ate the large portioned fish tacos and the fajita steak with fruit cocktails and it was delicious. Thank you Wiliam and Mariana!!
isabelbS2065FX
June 4, 2026
6.0
Pleasant

Everything was beautiful.

Everyone was very helpful, Maria always had coffee waiting for us. Daniel and Pedro always brought us towels on the beach and were always attentive to our needs; we are very grateful to the staff. We will be back soon.

👍 Liked
  • Everyone was very helpful, Maria always had coffee waiting for us. Daniel and Pedro always brought us towels on the beach and were always attentive to our needs; we are very grateful to the staff. We will be back soon.
B5075NGstevene
June 2, 2026
10.0
Excellent

Graduation trip to Tulum

The staff was amazing! Accommodations incredibly beautiful! Maria at The Ana Kitchen was funny, personable and attentive! We recommend coming to visit Tulum between October and March, so you can enjoy the beaches, but our June trip was 🔥🔥. Will definitely be back!

👍 Liked
  • The staff was amazing! Accommodations incredibly beautiful! Maria at The Ana Kitchen was funny, personable and attentive! We recommend coming to visit Tulum between October and March, so you can enjoy the beaches, but our June trip was 🔥🔥. Will definitely be back!
E385NBsharono
June 2, 2026
10.0
Excellent

Maria and Jose the best servers

Beautiful location. Service could not have been better. Food absolutely excellent. Best new experience so far

👍 Liked
  • Beautiful location. Service could not have been better. Food absolutely excellent. Best new experience so far
Int_Consultant
June 1, 2026
10.0
Excellent

Best on the Tulum strip. A Team who cares @ Ana y Jose

Ana y José feels like the Tulum many people hope to find but rarely do. Thoughtful service, a relaxed beachfront setting, and an atmosphere that remains authentic despite the area's growth. Waking up to the sound of the ocean and ending the day with dinner under the palms made this a stay worth remembering. A place with character, not just a place to sleep. The GM of the restaurant is very kind. Top servers. We are grateful.

👍 Liked
  • Ana y José feels like the Tulum many people hope to find but rarely do. Thoughtful service, a relaxed beachfront setting, and an atmosphere that remains authentic despite the area's growth. Waking up to the sound of the ocean and ending the day with dinner under the palms made this a stay worth remembering. A place with character, not just a place to sleep. The GM of the restaurant is very kind. Top servers. We are grateful.

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